Hotel Arista

2139 City Gate LaneNaperville60563USA
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About Hotel Arista

Set on a privileged location in Naperville, Hotel Arista is an ideal place to stay for leisure and business travelers. This award-winning four-star hotel boasts a full-service spa. In addition, Moser Tower and Millennium Carillon is just a 12-minute drive from the establishment.

All of the 144 guestrooms have modern designs. The floor-to-ceiling windows, thick linens, and elegant furniture give an airy and bright atmosphere. Moreover, each room is equipped with a big flat screen television, iPod docking station, and free Wi-Fi access.

The hotel features a business center, fitness center, and gift shop. Furthermore, Arista Spa & Salon offers traditional massages, body wraps, and beauty treatments.

SugarToad Restaurant offers a wide range of international cuisine.  The Zobra Lounge serves refreshing cocktails in a cozy setting.

From Hotel Arista, Arrowhead Golf Club is a 12-minute drive away. Naper Settlement Museum can be reached through a 15-minute drive.

Contact

2139 City Gate Lane, Naperville, IL, 60563, USA
Telephone: +1(630)5794100 | Fax: +1(630)5793431 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Extravagant welcome awaits you

Upon entering the lobby, you will instantly feel at home. The interior features are simple yet pleasing to the eye. The staffs welcome you with bright smiles and look ready to assist you with your bags. Moreover, you are offered champagne for free.

Fantastic fitness center

The fitness enthusiasts are pleased by the gym. It has state of the art equipment, which lets you have effective workouts. Everything you expect to find such as weights, treadmills with timers, and circuit bikes are there. In addition, there are employees who explain how the machines work.

Staff manages guests well

Arista at CityGate Centre's staff clearly sets boundaries between those who stay because of business meetings & conferences, and those who stay for relaxation. The conference areas have great soundproofing which does not allow the noise to enter the rooms.

Negative Reviews

Some delays might be encountered

There are times when you just have to eat breakfast earlier than expected. However, you have to wait for 15-30 minutes to have a good spot during peak seasons. You might see empty tables but most of them are set aside for other guests. Thus, you are advised to make reservations the day before.

Issues with the bathrooms

Some doors won't close completely which gives you less privacy. Some showers do not have strong pressures. Some tiles have molds. If you come across any of these problems, contact the staff immediately. A technician or housekeeper will be at your door as soon as possible.

Some issues with room service

The servers are efficient and polite. However, there are times when the food seems undercooked. Upon notification, the management sincerely apologized and replaced the food. You can also ask for a refund if you want.

Rating Overview

Rating trivago Rating Index based on 1494 reviews across the web
9.3 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.7 /10
9.3 out of 10 based on 1494 reviews