Sheraton New Orleans Hotel

500 Canal StreetNew Orleans70130USA
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About Sheraton New Orleans Hotel

Sheraton New Orleans offers 4-star accommodations just steps from the French Quarter. With over one thousand guest rooms, this hotel has meeting facilities as well as a Starbucks coffee shop on site.

Room amenities include the Sheraton Sweet Sleeper Bed, coffee maker, flat screen LCD TV, hair dryer, and in-room safe.

Sheraton New Orleans has a spacious fitness center with cardio equipment, strength training machines, and free weights.

The hotel houses Roux Bistro, which serves locally-inspired cuisine for breakfast and lunch. Pelican Bar serves cocktails and more on its bar menu.

The Shops at Canal Place and the Audobon Insectarium are both 5-minutes away from the hotel on foot. The Smoothie King Center is less than one mile away.


500 Canal Street, New Orleans, LA, 70130, USA
Telephone: +1(504)5252500 | Fax: +1(504)5955552 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Ideal location for sightseeing

This hotel is ideally situated for sightseeing, but still feels tucked away from the chaos. You can easily walk to the French Quarter and the Business District. Whatever you wish to see, it's likely that you won't be far.

The staff will make your stay memorable

Even if you're far from home, you'll feel welcomed and comforted by the staff at this hotel. Courteous and friendly, any staff member will be happy to assist with whatever you need. They are also knowledgeable about the local area and are happy to provide directions or assist with booking services.

Spacious, comfortable rooms

Rooms are large and comfortable, so you can relax after a long day of sightseeing. Provided with all the basic amenities, you'll feel well taken care of in the comfort of your hotel room.

Negative Reviews

Parking can be a hassle

The parking and valet fees are pricey, so be prepared to pay extra if you bring a car. Additionally, past guests noted that the parking entrance on Canal Street can get backed up with traffic and is somewhat difficult to navigate.

Housekeeping services need improvement

Previous guests were not impressed with the overall quality of housekeeping services. Many felt that the rooms were not cleaned on time or not cleaned well enough; others were told their rooms were not ready at the designated check-in time because housekeeping had not tidied the rooms yet.

Walls are thin

The walls at this hotel are on the thin side. You may hear noise coming from adjacent rooms or from the halls. While the outside noise doesn't seem to be that bad, you may also hear some noise from partygoers on the street below.

Rating Overview

Rating trivago Rating Index based on 1889 reviews across the web
8.1 /10
  • Expedia
    8.2 /10
    8.0 /10
    8.7 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 1889 reviews