Hotel The Lowell

28 East 63rd StreetNew York10021USA
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About Hotel The Lowell

Located on a tranquil residential street on the Upper East Side, Hotel The Lowell provides an elegant escape with its sophisticated accommodations and luxurious amenities. Central Park is only one block away from the property.

Refined rooms and suites feature luxurious marble bathrooms with deep-soaking tubs. All have free Wi-Fi, flat-screen TVs, DVD players, while some have wood-burning fireplaces, fully equipped kitchens and private terraces. In addition, there are specialty suites with different themes such as garden and Hollywood.

Hotel The Lowell offers a fitness centre with a complimentary health snack back. There’s also a business centre and valet parking.

Onsite, The Pembrooke Room is open for breakfast, lunch, dinner and afternoon tea. In-room dining is available 24 hours a day.

Notable attractions nearby include Bloomingdale’s, the shops of Fifth Avenue and Museum Mile, home to the Solomon R. Guggenheim Museum and the Metropolitan Museum of Art, among others.


28 East 63rd Street, New York, NY, 10021, USA
Telephone: +1(212)8381400 | Fax: +1(212)3194230 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Good customer service

Most guests of this hotel have raved about the level of customer service that they experienced. This property looks into every detail for guests throughout their stays and ensures that everyone has all of their needs taken care of. Guests have said that the service at this property is second to none.

Very well located

Numerous guests have loved the location of this hotel. The property is just steps from Central Park and within walking distance of Times Square, Broadway, Rockefeller Plaza, and many other attractions for which New York City is known.

Relatively quiet

Despite being located in the heart of Manhattan, this hotel is very quiet. The street in front of the property doesn't get much noise, which has helped guests to sleep, and the hotel is set far enough back that it remains quiet throughout the night.

Negative Reviews

Rooms don't have views

Guests have reported that the standard rooms at this property don't feature a view. While the suites have terraces that provide views of the city, those who were in a basic room did not have a view to enjoy from their rooms.

Slow restaurant service

Past guests have complained about the slow service in the restaurant at this property, particularly during breakfast. Given the great service experienced throughout the rest of the hotel, guests were expecting more from the restaurant staff.

Doesn't have a bar

There have been complaints about this property not having a designated bar or lounge. While guests can get a drink in the restaurant, they would have preferred to be able to simply go to the bar to place their order.

Rating Overview

Rating trivago Rating Index based on 294 reviews across the web
9.3 /10
  • Expedia
    9.6 /10
    9.5 /10
  • Other Sources
    8.6 /10
9.3 out of 10 based on 294 reviews