Quality Hotel & Suites at the Falls

240 First StreetNiagara Falls14303USA
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About Quality Hotel & Suites at the Falls

Quality Hotel & Suites at the Falls is a three-star family-friendly hotel featuring a 24-hour front desk and a spa tub. The hotel is a short walk to the Daredevil Museum of Niagara Falls.

Each of the 212 air-conditioned rooms has a private bathroom with a shower/tub combination and guests are provided with a hairdryer and free toiletries. In-room entertainment consists of a LCD TV with cable and premium channels and free Wi-Fi.

Quality Hotel & Suites at the Falls has an indoor pool, two meeting rooms and event facilities. Guests have access to concierge services and an ATM.

Legends Bar and Grill serves breakfast, lunch, dinner and light fare. Coffee/tea is available in the lobby and there is a bar onsite.

Niagara Falls State Park is 15 minutes away on foot and boat tours of the falls offered by Maid of the Mist are five minutes away.


240 First Street, Niagara Falls, NY, 14303, USA
Telephone: +1(716)2821212 | Fax: +1(716)2820051 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Excellent location and close to many amenities

The hotel is close to plenty of restaurants, shops and bars. The Niagara Falls State Park is just a few minutes away and the United Office Building is within walking distance. Its location makes it very convenient for travelers as it is close many areas of interest.

Very helpful, friendly and welcoming staff members

The hotel's employees are very patient and friendly. The reception staff are quite competent and excel at their duties. Guests are treated to a five-star welcome and the check-in and check-out processes are handled in a speedy and efficient manner.

The hotel is extremely pet friendly

Guests who owned pets had a great experience as their pets were well taken care of during their stay at the hotel. Some felt that this was a win-win situation for them as both they and their pets enjoyed their time here.

Negative Reviews

The guestrooms were too small, as were the beds

A few guests were of the opinion that some of the guestrooms were not as spacious as they had expected. This coupled with the somewhat small beds gave a few of the room a congested feel.

The hotel has no onsite parking lot

A number of guests were disappointed to find that the hotel had no onsite parking lot. Even though the public parking lot was conveniently situated, a number of guests felt that they were limited spaces available to park there.

The hotel's cleanliness is below average

The hotel's facilities were wanting. Guests were quite unhappy with the pool, public areas and most of the amenities in the hotel. Others felt that some rooms were not hygienic and poorly maintained.

Rating Overview

Rating trivago Rating Index based on 3338 reviews across the web
6.8 /10
  • partner_1500
    6.8 /10
  • Expedia
    6.8 /10
  • Hotels.com
    6.9 /10
  • Zoover
    6.1 /10
  • ebookers.com
    4.0 /10
  • Other Sources
    7.2 /10
6.8 out of 10 based on 3338 reviews