Courtyard Norfolk Downtown

520 Plume StreetNorfolk23510USA
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About Courtyard Norfolk Downtown

Courtyard Norfolk Downtown is a 3-star family hotel situated in a central area of Norfolk that features an indoor pool, a restaurant and a lounge.

Guest rooms feature a flat-screen television with cable and premium channels, climate control, tea and coffee facilities, a hair dryer and a refrigerator.

Services and amenities offered at the hotel include a hot tub, a fitness center, free Wi-Fi, express check-in, 24-hour front desk, ATM machine, laundry facilities and valet parking.

The on-site Bistro and restaurant serves American dishes at breakfast and dinner and light meals at lunch.  Starbucks coffee is also served.

Courtyard Norfolk Downtown is located close to Norfolk State University, Chrysler Museum of Art, MacArthur Centre Mall, Nauticus National Maritime Center, Douglas MacArthur Memorial, Moses Myers House and the Children's Museum of Virginia.  There is also a golf course located nearby.


520 Plume Street, Norfolk, VA, 23510, USA
Telephone: +1(757)9636000 | Fax: +1(757)9636001 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Easily-Accessible and Perfectly-located

Courtyard Norfolk Downtown is an easily-accessible and easy-to-find hotel that's perfectly-located in an area that is close to everything including restaurants and shopping. Guests also reported that the area is clean and safe.

Excellent Menu Choices

There is quite the variety of meals available at the on-site restaurant. The food is delicious, of high-quality and perfectly-prepared. Guests reported that breakfast is also surprisingly varied with a menu available rather than your typical continental options and the coffee is very good. .

Staff Provide Quick and Accommodating Service

Guests reported that they received a warm welcome upon arrival and the front-desk staff were very quick at getting them checked-in. Some early-arriving guests also reported that they were allowed to check-in early. Also reported was quick valet service, staff members who go above and beyond to assist guests with anything they need and issues that are resolved quickly. .

Negative Reviews

There are some Safety Issues at this Hotel

There seems to be some safety and security issues at this hotel as some guests reported that staff entered their room without permission and personal items went missing. Guests also reported that staff don't take reports of missing items seriously. .

Thin Walls that Don't Filter out Noise

Guests reported that the walls in the rooms at Courtyard Norfolk are not soundproof and don't do a good job at filtering out sounds such as conversations and footsteps in nearby rooms and ice machines in the corridors. Also reported was loud air conditioning units in the rooms. .

Shabby and Unkempt Guest Rooms

Issues have been reported with the rooms including a moldy smell, stained bedding burn marks in the carpet and sinks that don't drain properly. Also reported was Wi- Fi that doesn't work in the rooms, malfunctioning showers and uncomfortable beds and pillows.

Rating Overview

Rating trivago Rating Index based on 1590 reviews across the web
8.2 /10
  • Expedia
    8.2 /10
    8.2 /10
  • Other Sources
    8.0 /10
8.2 out of 10 based on 1590 reviews