Hampton Inn & Suites Orem

851 West 1250 SouthOrem84058USA
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About Hampton Inn & Suites Orem

Located off Veterans Memorial Highway, the Hampton Inn & Suites Orem is a three-star hotel with a business center, meeting space, and a fitness room. The hotel is near Brigham Young University and Seven Peaks Waterpark Provo.

Air-conditioned rooms feature en-suite bathrooms and custom-designed beds along with desks, cable TV, coffee makers, and free Wi-Fi. Suites with full kitchens and separate living space are also available.

Facilities at the Hampton Inn & Suites Orem hotel include an indoor pool and spa tub, a front desk safe, and an express check-out option. Parking is free, as is the hotel’s airport shuttle service.

Rates include a hot buffet breakfast or a takeaway breakfast bag, the matter available on weekdays only. Dining options near the hotel include the Costa Vida Fresh Mexican Grill and Thai Evergreen.

This hotel is a 15-minute walk from Utah Valley University and within a 45-minute drive of the Heber Valley Historic Railroad and Salt Lake City.

Contact

851 West 1250 South, Orem, UT, 84058, USA
Telephone: +1(801)4268500 | Fax: +1(801)4268700 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Comfortable rooms

Although guests raise occasional issues with the rooms here, the general consensus is that the accommodation offers acceptable standards of cleanliness and maintenance. Plus, rooms are found to offer comfortable beds and a reasonable selection of amenities.

Popular location

Previous guests have rated the location of the hotel highly. The plus point for many has been the proximity of the Utah Valley and Brigham Young Universities although guests have also been impressed with the shopping and dining choices in the area.

Friendly service from front-desk staff

Reviews indicate that you can expect to enjoy a good standard of service from the front desk staff. There are exceptions which suggest there are some occasional slips but, on the whole, guests have found the staff friendly and approachable and the service reasonably efficient.

Negative Reviews

Occasional maintenance issues

Although typically finding the rooms clean and comfortable, guests do encounter occasional maintenance issues which have required the attention of staff during their stay. Those reported include noisy air-conditioning units, some plumbing problems, and broken amenities.

Some upgrades required

Guests suggest that some upgrades to the towels and television service would improve the comfort level in the rooms. A fair number have also encountered issues with the Wi-Fi, also suggesting that this service would likely benefit from an upgrade too.

Some housekeeping oversights

Rooms here are typically found to be clean but guests have noted occasional oversights from the housekeeping staff. Issues are typically minor - such as an item left by previous guests found in the room or no fresh towels left - but are frustrating nonetheless.

Rating Overview

Rating trivago Rating Index based on 1225 reviews across the web
8.6 /10
  • Other Sources
    8.3 /10
8.6 out of 10 based on 1225 reviews