Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8aPalembang30000Indonesia
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About Novotel Palembang - Hotel & Residence

With its standout architecture, Novotel Palembang - Hotel & Residence offers luxury accommodations for business or leisure travellers. Besides a variety of room choices, guests can also reserve on-site venues for private functions.

The rooms, suites, and apartments available provide contemporary design within a homely atmosphere. Rooms and apartments offer balconies, and all units feature modern en-suite bathrooms, TVs, and Wi-Fi. Most accommodations present garden or pool views.

At Novotel Palembang - Hotel & Residence, guests can keep fit at the on-site jogging track and fitness centre, as well as unwind by the two pools or with a relaxing massage. There are intimate and large-scale meeting areas, and guests may also host events outdoors in the lush garden area.

The Orient Chinese Restaurant and The Square are both located on site, serving a collection of fares to satisfy all taste buds. Additionally, Le Bar serves delicious cocktails.

The Palembang Golf Club is only a two-kilometre drive, and Sultan Mahmud Badaruddin II International Airport is 12 kilometres away.


Jalan R Sukamto No 8a, Palembang, 30000, Indonesia
Telephone: +62(711)369777 | Fax: +62(711)379777 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room


  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Lovely accommodations

Again and again, guests applaud the rooms at this establishment. Reviewers describe their accommodations to be comfortable and inviting. Newcomers are also extremely pleased with the size of the rooms, frequently remarking on their spaciousness. Furthermore, the addition of private balconies in certain units is described as offering expansive views of the beautifully landscaped gardens.

Prime location

Travellers are very quick to point out that this property sets in very close proximity to a shopping mall and is only a short ride from downtown. While it is not necessarily in the heart of the city, the nearby availability of stores and restaurants often offers enough convenience to cause guests to return.

Luxurious swimming facilities

The expansive outdoor swimming pool receives consistent high marks from guests. According to reviews, the area is very peaceful, and the pool is kept in pristine condition. This tropical atmosphere is a facet that happy visitors say they are sure to visit and enjoy to its fullest during their stays.

Negative Reviews

Concerns with staff

While this property is said to be reminiscent of a luxury resort, guests often find themselves disappointed with the level of customer service they receive when staying here. What's more, the employees of the on-site restaurants also are recipients of complaints from travellers who think the team could use better training when lending assistance or accepting criticism.

Rating Overview

Rating trivago Rating Index based on 139 reviews across the web
8.1 /10
  • Expedia
    8.0 /10
    8.3 /10
  • Zoover
    8.0 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 139 reviews