JEN Manila by Shangri-La

3001 Roxas BoulevardPasay1305Philippines
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About JEN Manila by Shangri-La

Jen Manila is a four-star family friendly hotel featuring a fitness center, two bars, an outdoor pool and free wireless Internet access in public areas. The hotel is a mile from Cultural Center of the Philippines.

Room amenities include air-conditioning, blackout curtains, a LCD TV with cable access, an in-room safe, a coffee/tea maker and free bottled water.

Jen Manila features a children’s wading pool, a safe-deposit box at the front desk, laundry facilities and conference space. A limo/town car service is available and valet parking is provided at a surcharge.

Latitude specializes in Asian cuisine and serves breakfast, lunch and dinner. Kitcho’s specialty is Japanese cuisine and is open for lunch and dinner. café serves light fare only and is open daily. A breakfast buffet is available at a surcharge.

The hotel is three miles from Rizal Park and a 20 minute drive from Ninoy Aquino International Airport.


3001 Roxas Boulevard, Pasay, 1305, Philippines
Telephone: +63(2) 795 8888 | Fax: +63(2) 708 9856 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Doctor on site
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Very friendly and multilingual staff members

The staff members are very considerate and helpful. With multilingual staff on hand, the hotel caters to a wider clientele base from different nationalities. The reception staff are very swift and professional during the check-in/out process.

Enjoyable breakfast buffet

There is a wide selection of items in the hotel's breakfast buffet. Every item is skilfully prepared and plenty enough to satisfy all the guests. The atmosphere is very relaxing and peaceful.

Free high speed Wi-Fi makes for easy communication

The hotel offers free Wi-Fi which is very convenient because it is fast and the signal is strong in both the rooms and public areas. Browsing the web is an enjoyable experience.

Negative Reviews

Some beds were very uncomfortable to sleep in

Though generally a personal preference, a good number of guests complained about the beds enough to warrant a concern. Those affected thought the beds were too soft and did not offer proper spinal support. As such, a few guests woke up with aching backs and some with stiff necks.

The hotel was quite pricey in general

Some guests were of the belief that the rooms were too expensive once you took into account the room rates versus what was provided in the room. Some also pointed out the high prices of food items that went contrary to their liking. They felt they did not get value for their money.

Sound insulation rather poor

A few guests who have stayed at hotel have complained of the thin walls thus having disturbed by noise especially at night. The nightclubs nearby can get rather noisy as a result of the revellers and loud music. Those looking for a peaceful night's sleep will unfortunately not be able to have it some of the time and especially during the weekends.

Rating Overview

Rating trivago Rating Index based on 1560 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.4 /10
  • Zoover
    8.5 /10
    8.0 /10
  • Other Sources
    8.1 /10
8.3 out of 10 based on 1560 reviews