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About Hilton Garden Inn Phoenix North/Happy Valley, AZ

Only two miles from the Phoenix Deer Valley Airport, the Hilton Garden Inn Phoenix North/Happy Valley, AZ hotel is a well-landscaped property that provides prompt service.

Rooms at the Hilton Garden Inn Phoenix North/Happy Valley, AZ have 32-inch TVs, plus clock radios that are compatible with MP3 players. Other amenities include work desks, coffee makers, microwaves and refrigerators.

There is an outdoor pool, a 24-hour business center and a gym at this property. Also, parking is free.

Guests can order breakfast from the Garden Grille and bar. Sundries are also available to buy 24 hours a day at the Pavilion Pantry. Finally, beverages are offered in the Pavilion Lounge.

A five-minute drive from the Wet 'n Wild Phoenix water park, the property is less than 10 miles from the Musical Instrument Museum.

Contact

1940 West Pinnacle Peak Road, Phoenix, AZ, 85027, USA
Telephone: +1 6234345556 | Fax: +1 6234345055 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Staff Members Are Very Attentive

Guests said they were pleasantly surprised by how efficient and welcoming the staff members were. They also worked hard to resolve issues, even if that sometimes meant moving guests to alternative rooms. Clearly, the hotel's employees make guest service a priority.

Guests Want to Stay Again

There were numerous comments which indicated guests were so satisfied by their stays, they would happily book more rooms here when in the area for the future. Generally, this is because the experiences were hassle free, and when issues did arise, staff members were committed to making things right.

Close to Shopping Opportunities and Restaurants

Guests liked being only a block or so away from places to dine. Shops aren't far away either, so if you're ready to explore but don't want to venture too far away from the room, this property makes that possible.

Negative Reviews

The Pillows Are Not Firm Enough

This usually was not an issue that made it so guests could not sleep well, but there were occasional comments that the pillows on the beds were not firm enough to give good support through the night. Instead of supporting the head and neck, they sank down too deeply.

Soundproofing is Not Adequate

You may find that the soundproofing here is poor. That was at least the opinion expressed by many guests. Furthermore, they clarified that this issue extended to the walls that connected each room, as well as the material between floors.

The Restaurant is Not Impressive

Guests were not wowed by the restaurant for a couple of reasons: They sometimes found the service to be slow, and also noted that the food was far from delicious. For these reasons, guests frequently decided to eat off site after trying the hotel's restaurant once.

Rating Overview

Rating trivago Rating Index based on 1144 reviews across the web
8.7 /10
  • Other Sources
    8.4 /10
8.7 out of 10 based on 1144 reviews