Hyatt Regency Phoenix

122 North Second StreetPhoenix85004USA
Show more hotels

About Hyatt Regency Phoenix


122 North Second Street, Phoenix, AZ, 85004, USA
Telephone: +1(602)2521234 | Fax: +1(602)2549472 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Unbeatable location

Right in the heart of downtown Phoenix, guests consistently agree that this is the place to stay for quick and easy access to theaters, entertainment venues and even the ball park. It's also very convenient for those who are looking to access local transport and the airport. .

Conferences confined

Many visitors also noted that, while this hotel hosts quite a few large-scale conferences, these were well organized and handled by staff so as not to disrupt the stays of other guests. .

Business or pleasure?

The Hyatt seems to draw a mixed crowd and the reviews reflect this. As stated above, this hotel hosts quite a few conferences, but those who are in town on business reported pleasant stays. Likewise, those in town on vacation report that the location makes this their favorite choice of accommodation in Phoenix. .

Negative Reviews

Pricey parking

For most guests, parking at the Hyatt seems to be the biggest point of contention. Confusing valet fees and a complex pricing structure have unfortunately marred quite a few stays. .

Tired décor

Many repeat guests noted that, though this hotel has had several refreshes, it still looks rather tired. There were multiple complaints about stained rugs. .

No free Wi-Fi and inconsistent staff

Wi-Fi at the Hyatt is available for a fee which, though small, still rankled with many guests. Service seems hit or miss, with some guests reporting outstanding service while others experienced ambivalent service at best. .

Rating Overview

Rating trivago Rating Index based on 2195 reviews across the web
8.5 /10
  • Expedia
    8.6 /10
    8.9 /10
  • Zoover
    8.0 /10
    9.6 /10
  • Other Sources
    8.1 /10
8.5 out of 10 based on 2195 reviews