JW Marriott Phoenix Desert Ridge Resort & Spa

5350 East Marriott DrivePhoenix85054USA
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About JW Marriott Phoenix Desert Ridge Resort & Spa

Located in the Sonoran Desert, this luxury hotel provides the best in outdoor activities including biking. JW Marriott Desert Ridge Resort & Spa features a beautiful views of the distant mountains and a fully equipped spa.

Each air conditioned guest room features amenities such as a writing desk, in-room safe, mini fridge and alarm clock, while the private bathrooms include a hairdryer, bathrobes and an oversized bathtub.

JW Marriott Desert Ridge Resort & Spa features a few outdoor pools where guests can soak up the sun. A fitness center as well as a concierge service and games room are also located on-site.

There are a few on-site restaurants including Stonegrill which specialize in modern American cuisine. Guests can also enjoy hand-crafted cocktails at Twenty6.

Arizona State University-Tempe campus is just 25 miles from the hotel, while a trip from Phoenix Sky Harbor International Airport will take around half an hour.

Contact

5350 East Marriott Drive, Phoenix, AZ, 85054, USA
Telephone: +1(480)2935000 | Fax: +1(480)2933600 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Bungalows
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Beautiful Outdoor facilities

JW Marriott Desert Ridge Resort & Spa features beautiful outdoor pools that surround the hotel and offer guests the perfect place to relax under the Arizonian sun. There are also lush gardens, ideal for a slow stroll on a humid day. This hotel acts as an oasis in the Sonoran Desert and offers stunning views of the mountains in the far distance.

Big on cleanliness

If cleanliness is high up on your priority list, you will most definitely be satisfied with the work that housekeeping staff do to keep your room in perfect condition. Their timing is spot on and you are guaranteed a clean room by the time you return from the days outing. The staff pride themselves on the quality of their work.

Exceptional service

At JW Marriott Desert Ridge Resort & Spa, it is expected of staff to be at the highest level of professionalism at all times. There are no disappointments in this regard as many guests have given the staff excellent reviews, commenting on their friendliness, willingness and dedication to each guest who enters the hotel.

Negative Reviews

No free Wi-Fi

Although some public areas of the hotel provide complimentary Wi-Fi, there is only a paid internet service available in the private rooms. Guests feel as though a luxurious hotel such as this one should not be charging an additional fee for Wi-Fi. This can be a problem for guests who are traveling on business.

Uncomfortable mattresses

Although the guests rooms can be said to have luxurious fittings and facilities, guests feel that the beds need an upgrade. The mattresses are too hard and can become uncomfortable for some guests to sleep on.

Overpriced breakfast

This hotel provides a buffet breakfast that many guests have complained about, commenting that it is too expensive and lacks the range of foods one would expect to find at this hotel.

Rating Overview

Rating trivago Rating Index based on 1379 reviews across the web
9 /10
  • Other Sources
    8.6 /10
9 out of 10 based on 1379 reviews