Best Western Plaza Inn

3755 ParkwayPigeon Forge37863USA
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About Best Western Plaza Inn

BEST WESTERN Plaza Inn offers motel-style accommodations on the Parkway in Pigeon Forge. The hotel is seconds away from the Dixie Stampede dinner show theater and just a short trolley ride from Dollywood.

Guestrooms are fitted with air conditioning and include floor-to-ceiling windows, cable TV, mini-refrigerator, microwave, coffee-maker, hairdryer, and ironing facilities. Some rooms feature a private balcony.

Guests can take a dip in any of the hotel’s three swimming pools, which include one indoor and two outdoor pools. The hotel also features meeting facilities and offers fax/copy services and free parking.

A complimentary hot breakfast is served daily. Guests will find a selection of nearby dining options along the Parkway.

BEST WESTERN Plaza Inn is one mile from the Dollywood theme park, with a shuttle service connecting the two. Pigeon Forge Outlet Mall and Tanger Outlet Sevierville are both a short drive away. The entrance to the Great Smoky Mountain National Park is ten miles away.


3755 Parkway, Pigeon Forge, TN, 37863, USA
Telephone: +1(865)4535538 | Fax: +1(865)4532619 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Easy access to Dollywood and other attractions.

Located on the Parkway, BEST WESTERN Plaza Inn offers quick and easy passage to many of Pigeon Forge's most popular attractions, including Dollywood, the Smoky Mountain Opry Theater, and the Dixie Stampede dinner show theater. Many guests choose to leave their car at the hotel whilst they explore the region.

Plenty of restaurants nearby.

While the hotel does not feature an on-site restaurant or bar, guests report that there is no shortage of dining options nearby. The nearby Parkway houses a varied selection of restaurants and fast food joints, including everything from Japanese steak and barbecue to burgers and pizza.

Hotel swimming pools prove popular.

Guests are quick to praise the hotel's three swimming pools, describing them as a welcome addition. The pools generally stay open late, something many guests approve of.

Negative Reviews

Older property showing signs of aging.

While many guests enjoy their stay at BEST WESTERN Plaza Inn, some report that the property itself might benefit from something of a makeover. Common criticisms include peeling paint, dirty carpets, and faulty jet spa tubs.

Rooms with an obstructed view.

Some guests opting for a river or mountain-view room are disappointed to learn that not all of these rooms offer unobstructed views. Guests report trees, roads, and buildings blocking part of these views.

Breakfast area can become overcrowded.

Many guests compliment the complimentary hot breakfast offered by the hotel. That being said, a number of guests report that, due to its size, the breakfast area can become overcrowded very quickly. This can make for uncomfortable dining for some.

Rating Overview

Rating trivago Rating Index based on 1764 reviews across the web
8.4 /10
  • Expedia
    8.6 /10
    8.8 /10
  • Other Sources
    8.0 /10
8.4 out of 10 based on 1764 reviews