Best Western Berkshire Hills Inn & Suites

1350 West Housatonic StreetPittsfield01201USA
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About Best Western Berkshire Hills Inn & Suites

Located in historic Pittsfield, in the attractive and culturally rich area of the Berkshire Hills, Best Western Berkshire Hills Inn and Suites is a mid-range hotel set up for leisure.

With stylish dark wood furnishings, all rooms offer climate control and desks. Refrigerators and microwaves are provided in every room, along with free Wi-Fi and satellite TV.

Staff at the 24-hour front desk can offer assistance with booking tours and tickets. There is a conference space for business guests, as well as a fitness center and an elevator.

A complimentary hot and cold buffet breakfast is offered each morning, and there is a convenience store onsite where guests can purchase additional snacks and drinks.

Cultural attractions such as the Berkshire Museum and the Colonial Theater are located within four miles of Western Berkshire Hills Inn and Suites. The Bosquet Ski Area is three miles away.


1350 West Housatonic Street, Pittsfield, MA, 01201, USA
Telephone: +1(413)4428714 | Fax: +1(413)4439831 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Clean, spacious rooms.

With elegant furnishings and a good range of amenities, the rooms offer a high level of comfort that's a cut above the average mid-range offering. You'll have plenty of space, even if you're traveling as a family, and some larger rooms have extra touches, like cozy fireplaces, to make you feel at home.

The staff goes the extra mile.

From the swift, courteous check-in service, to the friendly housekeeping staff and breakfast attendants, this seems to be a well run hotel where all staff members go the extra mile to give you a fantastic stay. If you need information on things to do and see in the area, staff at the front desk will be happy to help.

Relaxing, tranquil location.

For a romantic getaway or a relaxed, leisurely vacation, the hotel's secluded location is ideal. It's in a beautiful, leafy setting, and you'll be within a short drive of beautiful countryside and cultural hotspots, such as Tanglewood, which is just 15 minutes down the road.

Negative Reviews

No soundproofing.

The rooms at this hotel aren't soundproofed, and numerous guests have complained that noise really carries between the walls and ceilings, so you can hear people walking around on the floor above, or noise from the elevator and fitness center, depending on where your room is.

No restaurant on-site or nearby.

The flip side of staying in such a pretty and tranquil area is that it isn't exactly thronging with shops and restaurants, and some guests find it a bit of a pain to have to drive just to find somewhere for an evening meal. You'll need a car if you're staying here, according to reviews.

Lack of fresh fruit at breakfast.

While the free buffet breakfast is generally satisfactory, several guests have complained about the fact that the options are fairly limited, and there's a distinct lack of healthier options, like fresh fruit. Sometimes the breakfast area can get a little crowded too, so getting there early is advisable.

Rating Overview

Rating trivago Rating Index based on 1215 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.4 /10
    10 /10
  • Other Sources
    8.2 /10
8.3 out of 10 based on 1215 reviews