Holiday Inn and Suites Pittsfield/Berkshires

One West StreetPittsfield01201USA
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About Holiday Inn and Suites Pittsfield/Berkshires

Set in the vicinity of the art and history exhibits at the Berkshire Museum, this traditional hotel boasts an indoor pool and spa, and is within four miles of the Bousquet Ski Area.

The air-conditioned rooms at Holiday Inn and Suites Pittsfield/Berkshires offers a work desk, 32-inch flat-screen TV with digital channels, and pay movies, as well as a private bathroom with free vanities.

Offering a 24/7 business center and ten meeting rooms, this hotel features a fitness center and whirlpool tub. Free self-parking and complimentary Wi-Fi are additional amenities on offer.

The on-site restaurant, One West, serves local cuisine, or take advantage of the room service facility. Underground Pub is an English-style pub and boasts more than 100 unique beers.

The Norman Rockwell Museum is a 30-minute drive from Holiday Inn and Suites Pittsfield/Berkshires, or spend the day at the Berkshire Prime Outlet Village, where a variety of unique gifts can be found.


One West Street, Pittsfield, MA, 01201, USA
Telephone: +1 4134992000 | Fax: +1 4134420449 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Many locations of interest

Crowne Plaza Pittsfield-Berkshires is close to an array of great locations like Mt. Greylock, Lenox, and Lee, and according to most guests it's an easy ride. Directions are pretty clear, and you can be sure you won't get lost all that easily.

Parking is ideally located

If you are used to searching for a good spot to park, you can can relax about this issue. Guests have reported the parking area is conveniently located at the back of the hotel on a parking deck, and you will have a choice of many great parking spots.

Excellent problem-solving skils

If you happen to have an issue and report it to the front desk immediately, then according to many visitors these problems are dealt with swiftly and professionally. Guests who needed to change rooms for any particular reason were able to do so without a hitch.

Negative Reviews

Some facilities unavailable

Many visitors were left very frustrated with closures of the pool area, and at times the on-site restaurant. Guests complained that when there is an organized function at the hotel, there might be an hour or two where these facilities are not open to the rest of the hotel.

Appearance is dated

Crowne Plaza Pittsfield-Berkshires is still, according to most guests, a lovely hotel, however the decor and outer building does need a bit of TLC. Rooms have become a little tatty and linens are wearing thin. Some of the fittings and fixtures could also do with an upgrade.

Gym a bit small

If you want to enjoy your work-out in the gym you might want to wait until the rush is over. Guests have complained that they felt squashed up and not able to make use of all the available equipment until the gym was a little emptier.

Rating Overview

Rating trivago Rating Index based on 3575 reviews across the web
8 /10
  • Holiday Inn
    8.1 /10
    8.1 /10
  • Crowne Plaza
    8.1 /10
  • Expedia
    8.0 /10
    7.7 /10
  • Other Sources
    7.5 /10
8 out of 10 based on 3575 reviews