Caribbean Paradise Boutique by GuruHotel

5ta Avenida con Avenida ConstituyentesPlaya del Carmen77710Mexico
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About Caribbean Paradise Boutique by GuruHotel

A minute's walk from the famous Calle Quinta Avenida, Koox Caribbean Paradise is a casual hotel that offers guests air conditioning in the rooms and an outdoor swimming pool. The hotel is also a seven minute walk from the beach.

The warm rooms with low-key furnishings feature TVs and en suite bathrooms with toiletries and showers. Towels and linens are included. Upgraded rooms include balconies and flat-screens.

Services in the hotel include free Wi-Fi access in the entire property, transfers to the airport for a charge and a 24-hour reception to help with tours and transportation. There's also a laundry service and a tour desk. Pets are welcome to stay at the hotel.

There are various bars and eateries within walking distance from the hotel.

Koox Caribbean Paradise is two kilometres from the Cozumel ferry stop, 11 kilometres from Xcaret amusement park and 65 kilometres from Tulum.

Contact

5ta Avenida con Avenida Constituyentes, Playa del Carmen, 77710, Mexico
Telephone: +52(984)8032032 | Fax: +52(984)8033033 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Concierge
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Outdoor swimming pool
  • Parking garage
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Central Area

The hotel is in the middle of the action in 5th avenue, where all the shops and bars are located. It is also walking distance from the beach and a close walk to the ADO bus station.

Clean Rooms

Guests enjoyed having clean rooms to sleep in during their stay. The rooms were comfortable and the bathrooms were also clean. They were happy to have a good value for their rooms. The area of the rooms is also found to be spacious.

Nice Pool

Guests enjoyed having the pool to use during their stay. It was an opportunity to relax after a long day at the beach and take in some more fresh air. Guests were happy with the pool and common areas.

Negative Reviews

Lacking Amenities

Guests were disappointed that the hotel was lacking in amenities such as a lift to take their luggage to their rooms, no lighting and dark and dingy looking areas. Guests felt the photos they saw on the Internet were from years back as the hotel is aged.

Noisy Area

The hotel was not able to block the noise coming from other guests and from outside. The noise of the loud music going on all night was too much for guests. Closing windows does not help and they asked to change rooms.

Indifferent Staff

Guests did not feel that the staff was trained adequately to deal with their clients. Guests were charged more and were never credited for these extra charges. Guests also found the staff rude and indifferent to their requests.

Rating Overview

Rating trivago Rating Index based on 679 reviews across the web
7.3 /10
  • Other Sources
    7.5 /10
7.3 out of 10 based on 679 reviews