Grand Riviera Princess

Prolongación 5ta Avenida Mza 20 Lote 006 Playa del CarmenPlaya del Carmen77710Mexico
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About Grand Riviera Princess

Set on the beach, Grand Riviera Princess is nestled in Mexico’s Playa del Carmen. This hotel boasts eight outdoor pools and six outdoor tennis courts. El Camaleon Golf Club is about two miles away.

All of the 674 guestrooms come equipped with stocked private bathrooms, free bottled water, coffee/tea making facilities, air conditioning, turndown service, balcony, in-room safe, satellite television, Wi-Fi, and separate sitting area. Daily housekeeping is available.

Featuring a rooftop terrace, Grand Riviera Princess also boasts 24-hour front desk, business centre, designated smoking areas, full-service spa, and disabled parking.

With five on-site restaurants – Verde, La Hacienda, Vaqueria, Mamma Mia, and Fondue – guests can never go hungry here. Guests can enjoy refreshments in the three bars on site.

Tres Rios Ecopark and Guadalupe Church are within five miles.


Prolongación 5ta Avenida Mza 20 Lote 006 Playa del Carmen, Playa del Carmen, 77710, Mexico
Telephone: +52 9848773500 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Stunning Grounds.

The hotel’s surrounding area is absolutely beautiful and massive. With gorgeous gardens and stunning scenery, all you need to do is walk around the area and you will feel instantly at peace.

Many Extra Comforts.

From bathrobes to facial tissues and turndown services, Grand Riviera Princess does just about everything it can to ensure you’re comfortable during your stay. They even offer a turndown service on a daily basis for your room.

Poolside Service Available.

There’s nothing better than enjoying a cocktail while you’re lounging by the pool and the hotel knows this, which is why they offer poolside service, so you can enjoy drinks and snacks all day long.

Negative Reviews

Housekeeping Is Hit or Miss.

Some days, housekeeping does an excellent job of keeping your room clean and freshly stocked. However, on other days, you might have to request a second trip, as they forget to replace items often.

Beach Is Disappointing.

Though the hotel is located right near a beach, it isn’t the best. The seaweed completely overtakes the water, making it near impossible to swim. The water and sand in this area isn’t as sparkling and clean as in other areas.

Some Rooms Have Free Wi-Fi.

Depending on where your room is located, you might have free Wi-Fi. Other rooms, you have to pay for the signal. Consequently, you will want to double check with reception when you book your room.

Rating Overview

Rating trivago Rating Index based on 4793 reviews across the web
7.9 /10
  • Expedia
    7.6 /10
    7.9 /10
  • Zoover
    6.9 /10
    8.0 /10
  • Other Sources
    8.0 /10
7.9 out of 10 based on 4793 reviews