Hotel Riviera del Sol

1 Av. Norte y Calle 30 NortePlaya del Carmen77710Mexico
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About Hotel Riviera del Sol

Set in tropical gardens and conveniently located minutes from the beach, Hotel Riviera del Sol is a smoke-free property that offers stylish accommodations with easy access to ADO International Bus Station. A shuttle service to and from Playa Del Carmen Airport is offered for an additional fee.

All rooms feature air conditioning, ceiling fan, minibar, cable TV, and a balcony or terrace. Bathrooms are private and include showers, hairdryers, and complimentary toiletries, while free high-speed wireless Internet access is provided in each room.

Hotel Riviera del Sol features an outdoor pool, fitness centre, massage rooms, 24-hour front desk, tour/ticket assistance, and wedding services. Free Wi-Fi is provided throughout the property, guests can relax in the garden, and employees speak good Spanish and English.

A complimentary continental breakfast is offered each morning, and the onsite restaurant specializes in Mexican cuisine. Guests can order drinks at the bar.

Nearby attractions include Mamitas Beach Club and Quinta Alegria.


1 Av. Norte y Calle 30 Norte, Playa del Carmen, 77710, Mexico
Telephone: +52(984)8733100 | Fax: +52(984)8033427 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Concierge
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Friendly staff

Many guests find the employees friendly and informative about where to eat and what to do in the city, and add that receptionists can arrange airport transfers for a small fee. Others like that employees are helpful with providing directions to public transportation, helping guests with heavy luggage, and arranging car rentals.

Close to 5th Avenue

Most guests like that the property is located between 5th avenue and the beach, and state that many restaurants and bars that serve traditional Mexican specialties are minutes away. Others note that Church of Guadalupe is within walking distance, and add that the accommodation is easy to locate.

Fantastic breakfast

Many guests appreciate the complimentary breakfast and say that waiters are attentive and friendly. Others love how the onsite restaurant is decorated, and say that food is great and meals are reasonably priced.

Negative Reviews

Street noise

Several guests point out that there is constant street noise due to the central location, and say that nearby bars and clubs play loud music late at night. Others dislike that walls in rooms are paper thin and suggest that sensitive sleepers ask for a pair of earplugs at the reception.

Weak water pressure

Some guests feel that water pressure in the showers is weak and add that it is difficult to control water temperature. Others wish there were more complimentary toiletries provided, and add that bathrooms floors could use a deeper cleaning.

Spotty Wi-Fi

Several guests report that the Internet in rooms is slow and disconnects all the time. Others dislike that Wi-Fi in other parts of the property is also unstable, especially at the outdoor pool and in the fitness room.

Rating Overview

Rating trivago Rating Index based on 1035 reviews across the web
8.9 /10
  • Expedia
    9.0 /10
    9.0 /10
  • Zoover
    8.0 /10
    8.0 /10
  • Other Sources
    8.7 /10
8.9 out of 10 based on 1035 reviews