Iberostar Paraiso Beach

Carretera Chetumal - Puerto Juarez, Km. 309Playa del Carmen77710Mexico
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About Iberostar Paraiso Beach

Offering family-friendly accommodation and one of the largest pools in the Maya Riviera, all-inclusive Iberostar Paraíso Beach, is a mid-range beachfront resort located between Cancun and Playa del Carmen.

Bright rooms come with traditional Mexican flourishes, free Wi-Fi, flat-screen TV with DVD player, minibar, coffeemaker, digital safe, spacious bathrooms, robes and slippers. Some have private balcony and whirlpool tub.

Leisure facilities at this resort include three lagoon-style pools and a kid’s pool, an 18-hole golf course, a full-service spa with Turkish bath and sauna, plus a Padi dive centre.

All-inclusive dining includes a choice of seven a la carte restaurants and two buffets. Feast on classic Mexican dishes and international fare, including sushi and sashimi at Hashiru Japanese restaurant.

From Iberostar Paraiso Beach, Paradise Beach is 0.7 miles, Maroma Beach is 2.4 miles, Tres Rios Ecopark is 4.8 miles and the El Camaleon Golf Club is 6.6 miles away.


Carretera Chetumal - Puerto Juarez, Km. 309, Playa del Carmen, 77710, Mexico
Telephone: +52 9848772800 | Fax: +52 9848772810 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Desk
  • Hairdryer
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Massage
  • Whirlpool / Hot tub

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

First Rate for Foodies

Reviewers accustomed to all-inclusive excursions rate the culinary offerings here as very high. With a wealth of options to choose from, you can dine differently every day of your stay and always be guaranteed the freshest of ingredients prepared by highly-skilled and conscientious chefs.

Heavenly Housekeeping

Numerous comments attest to the incredibly high standards of cleanliness maintained throughout this resort. Rooms and bathrooms are immaculate, and cleaned daily at your convenience, while the lobby, pool areas and bars/restaurants are being perpetually tidied by hard-working staff for whom cleanliness is clearly the number one priority.

Back to Nature

Reviewers rave about the wondrous natural grounds around which this hotel is so tastefully set. Meticulously manicured gardens with quiet paths are the perfect place to stroll around and enjoy an abundance of trees and flowers, while butterflies, peacocks and other beautiful birds accompany you.

Negative Reviews

Bar Blues

With only one type of beer available and synthetic juices used in cocktails, some reviewers are disappointed with the bar offerings. Drinks are frequently too sugary for some, while others have found it impossible to feel a buzz—even after numerous beverages—suggesting watering down of stronger spirits.

Wi-Fi Worries

Many guests have their stay sullied by Wi-Fi issues. Total outages are common, leaving some guests waiting hours and even days to check important emails. When working, speeds are painfully slow and connections are frequently dropped. The fact that the service is chargeable exacerbates the issue still further.

Reservation Reservations

Some guests are dismayed at the number of ‘reservation only' restaurants, especially if they are fully booked for the duration their time. Reviewers don't appreciate having to scramble at the start of a stay in order to ensure at least one night's dining away from the buffet.

Rating Overview

Rating trivago Rating Index based on 8328 reviews across the web
9.3 /10
  • lovevacations
    10 /10
  • Expedia
    8.2 /10
  • Zoover
    9.6 /10
  • Hotels.com
    8.3 /10
  • Hotelsclick.com
    9.2 /10
  • Other Sources
    8.5 /10
9.3 out of 10 based on 8328 reviews