Mahekal Beach Resort

Calle 38, Entre Avenida 5aPlaya del Carmen77710Mexico
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About Mahekal Beach Resort

Mahekal Beach Resort is a four-star hotel featuring two outdoor swimming pools, onsite spa services and complimentary self-parking. The hotel is a five minute drive to Playa Paraiso Club.

Each of the 121 rooms can be accessed via external corridors and contains an in-room safe, a desk, free bottled water, a hairdryer and a ceiling fan. The private shower-only bathrooms are stocked with free toiletries.

Mahekal Beach Resort has a meeting room, a garden, gift shops and a fireplace in the lobby. Television is available in common areas and the members of staff are fluent in Spanish, German and English.

Aventura serves a daily breakfast buffet and lunch. La Loma has regular theme nights, live music and serves buffet meals and 4-course set dinners.

The hotel is a short walk from the vibrant 5th Avenue and a 45 minute drive from Tulum National Park.


Calle 38, Entre Avenida 5a, Playa del Carmen, 77710, Mexico
Telephone: +52(984)8730611 | Fax: +52(984)8730500 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Concierge
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Fan
  • Ironing board
  • Room safe
  • Television

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Whirlpool / Hot tub


  • Accessible parking

For children

  • Child / Baby crib

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Has a varied and well prepared breakfast buffet

The breakfast buffet is expertly prepared and quite varied. Food items that run out are quickly replenished with a fresh batch from the kitchen. Guests were happy by the fact that the buffet was included in the room price.

Very attentive staff and great customer service

The hotel employees go out of their way to assist you and make your stay as peaceful and enjoyable as possible. They take pride in their work and have jovial and welcoming attitude. They are also readily available and give you all the information you need.

Great view of the ocean and close to attractions

The hotel is close to a variety of attractions like the Quinta Avenida Mall which is a few minute walk. The nightlife is also quite vibrant and guests have the option of visiting the nightclubs nearby. Those wishing to visit a beach will find one right across the hotel and several others within walking distance.

Negative Reviews

The hotel's beds are quite uncomfortable

A number of guests have complained about their mattresses being too hard and their pillows too flat and unyielding. The number of pillows was also on the lower side, with a few guests who were staying alone being given only one pillow.

Very slow Wi-Fi at the rooms

The hotel offers free Wi-Fi for the guests at the lobby though some guests have complained that the speed is too slow to do anything productive with. They were inconvenienced due to the signal only being strong at the crowded lobby and rather weak in their rooms.

Some showers are unable to produce hot water

A number of guests were surprised to find that even when hot water was available; their showers still produced cold water. Defective temperature controls were thought to be the problem and this was experienced in just a few rooms.

Rating Overview

Rating trivago Rating Index based on 1792 reviews across the web
8.8 /10
  • Expedia
    9.0 /10
    9.0 /10
  • Zoover
    9.0 /10
    9.1 /10
  • Other Sources
    8.6 /10
8.8 out of 10 based on 1792 reviews