Playa Natural

Avenida 25 Entre Calle 38 Y 40Playa del Carmen77710Mexico
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About Playa Natural

Playa Natural is a pet-friendly, four-room hotel that has a garden with hammocks, a few minutes from Coco Beach and the Playa del Carmen Maritime Terminal and the ADO Bus Station.

All rooms are air-conditioned and come standard with a flat-screen television, cable channels, movies and a wardrobe, as well as a terrace and a sitting area. Each room also has a private bathroom with shower and hair dryer.

Free Wi-Fi access is available in all areas and free parking is possible at a nearby location. Amenities include airport transfers, car rental service, daily housekeeping and a tours assistance desk.

Breakfast is served daily. Rooms also have a kitchen that comes equipped with an oven, refrigerator, coffee maker and a microwave, as well as utensils, cookware and dishes.

Playa Natural is close to the Guadalupe Church, Canibal Royal Beach club, Mamitas Beach Club, Quinta Alegria Shopping Mall and the Calica Cruise Terminal.


Avenida 25 Entre Calle 38 Y 40, Playa del Carmen, 77710, Mexico
Telephone: +52(984)7454804 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pets allowed
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Kitchen / Kitchenette
  • Satellite TV
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Solarium

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Accessible location

Guests love that the hotel is close to the beach, while some comment that the hotel is within walking distance of shops, bars and dining establishments. Others appreciate that there is a car rental service, and comment that a transport terminal is located nearby.

Clean and comfortable rooms

Many guests find that the rooms are clean with plenty of space to move around, and add that the furnishings are well-appointed and comfortable. Others comment that the terrace has a good view of the surrounding area.

Friendly and accommodating staff

Several guests comment that the staff is warm and friendly, and add that the staff ensures that guests have everything they need. Others note that the staff is knowledgeable about where to eat and places to visit, and provides suggestions on how to get there.

Negative Reviews

Slow Internet connection

Some guests say that the Wi-Fi signal is weak inside the rooms, and add that the Internet connection takes time to open websites and mobile applications. Others comment that the signal is better near where the modem is, while a few suggest bringing a pocket Wi-Fi device.

Amenities need attention

A handful of guests say that the garden is overgrown and needs some trimming and maintenance. Others comment that that the bathroom has no hot water, and add that the shower drain takes time to flush the water out.

Limited staff hours

A few guests note that there is no front desk on-site, while some say that the staff has to be contacted upon arriving to let them in. Others are quick to point out that check-in instructions are provided upon booking as well as the contact numbers of the hotel management.

Rating Overview

Rating trivago Rating Index based on 83 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.3 /10
    10 /10
  • Other Sources
    7.9 /10
8.3 out of 10 based on 83 reviews