The Reef Cocobeach

Región 6, Calle Flamingo Lt 1 Mz 7Playa del Carmen77728Mexico
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About The Reef Cocobeach

Set on the oceanfront, The Reef Cocobeach offers spectacular all-inclusive accommodations with a tropical flair. The family-friendly resort is home to a luxurious full-service Ya'ax Spa, a large outdoor pool and five dining options.

All accommodations come with a furnished balcony or terrace, with either ocean of pool views. Each room is air-conditioned and equipped with a mini fridge, TV and personal safe. Upgraded units also add a coffee maker and bathrobes.

In addition to the various daily activities, guests can partake in water sports, tennis, bike rentals and more. There is also a fitness centre and kids club on site.

For dining, guests can choose from buffet-style meals at Miramar, Italian cuisine at Rosinella, Mexican specialities at Sabor Latino, and fine Japanese delicacies at Samurai. In addition to these venues, there are two bars open for drinks.

The Reef Cocobeach is about two kilometres from the Grand Riviera Casino, a lively gambling spot, and Quinta Alegria Mall, a high-end shopping centre with boutiques.


Región 6, Calle Flamingo Lt 1 Mz 7, Playa del Carmen, 77728, Mexico
Telephone: +52 9848772880 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Concierge
  • Conference rooms
  • Direct beach access
  • Elevator
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Fan
  • Flatscreen TV
  • Hairdryer
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Hot stone massage
  • Massage
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground
  • Organized activities for kids

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Relax by the poolside

The large freeform pool at the hotel is inarguably stunning and well-kept. Guests really like the poolside area on its own, with its several Jacuzzis, and ample and comfortable loungers and beds. Guests appreciate that the loungers do not require an extra fee. The pool area is said to be family-friendly and is generally a great spot to just relax and take it easy.

Convenient location

Most travellers don't have complaints about the hotel location. It is right on the beach, with its own private access to the water, making it ideal for a Playa del Carmen holiday. Guests also enjoy being conveniently close to all the action on Fifth Avenue and the main shopping area. According to reviews, the main part of town can be reached on foot or via a short and cheap cab ride.

Negative Reviews

Dated rooms

According to visitors, many of the rooms – mostly the standard ones – are quite dated. This is especially noticeable in the furniture and appliances. Guests also report that the premium upgraded rooms tend to look much more updated.

Mediocre meals

Guests are generally not fans of the basic all-inclusive package, as the food at the restaurants that one is restricted to is not very good. There are two highly-rated restaurants on site, including Samurai Japanese Restaurant, but access to those requires either an upgrade to a premium package or paying separately. Many guests find this set up unfair.

Unimpressive beach

The beach is a source of many complaints. Most guests are unhappy that it is filled with moored boats, which block the stunning sea view and make swimming unpleasant. Others also often complain about the constant presence of seaweed, despite the staff's efforts to remove it.

Rating Overview

Rating trivago Rating Index based on 1617 reviews across the web
7.9 /10
  • Expedia
    7.4 /10
  • Zoover
    8.4 /10
    7.8 /10
    9.3 /10
  • Other Sources
    8.1 /10
7.9 out of 10 based on 1617 reviews