The Koala Tree

Gordon Street 179 Port Macquarie2444Australia
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About The Koala Tree

A four-star pet-friendly motel, The Koala Tree in Port Macquarie offers easy access to attractions such as Town Beach Park and the Douglas Vale Historic Homestead. Amenities available to guests include a 24-hour outdoor heated pool and free parking.

This motel has 16 letting rooms, each one featuring a verandah, air-conditioning, and ground floor access. Additional amenities include queen beds, plasma TVs, minibars, microwaves, fridges, and tea/coffee making facilities. Hairdryers are available on request.

Facilities at The Koala Tree include guest laundry equipment, tours/ticket assistance, porter/bellhop services, and complimentary airport/bus station transfers. Games consoles, as well as laptop computers and DVDs, are available to hire.

There are BBQ grills available for guest use. Plus, licensed room service is offered.

This motel is a five-minute drive from Port Central Shopping Centre, ten minutes from Billabong Zoo and Port Macquarie Airport, and within 15 minutes of Nobby Head and Harry’s Lookout.

Contact

Gordon Street 179 , Port Macquarie, 2444, Australia
Telephone: +61(2)65832177 | Fax: +61(2)65847520 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Concierge
  • Deck chairs / Lounge chairs
  • Express check-in / out
  • Free WiFi in lobby
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Good range of facilities

Overall, guests have felt satisfied with the range of facilities available at this motel. The presence of a 24-hour pool has been an obvious plus point for many, although guests also appreciate the ample free parking, the free shuttle transportation, and game console hire. It's unlikely that you will find yourself short of anything here.

Genuinely pet-friendly

Although there's a small extra charge to have your dog stay with you at this motel, few guests have found the charge excessive and have generally felt that the room quality was high enough so as they didn't feel they were ‘making do'.

Budget-friendly accommodation

Guests have found the room rates here very reasonable. There's no breakfast on offer but you will benefit from complimentary parking and Internet access as well as free transport services and low-cost DVD/console hire. Overall, it's a budget-friendly choice.

Negative Reviews

Mixed feedback about rooms

Feedback about the standard of the rooms here tends to vary - likely because only some of the rooms have been modernised. Those rooms that have been updated tend to impress but the remainder has left guests feeling disappointed by their surroundings.

Attention to detail

As well as some complaints about the general maintenance of the rooms, guests note that there is a lack of attention to detail when it comes to the finishing touches. For example, some guests have had no cutlery. Others have had plenty of cutlery but no dishwashing liquid or tea towels.

No regular maid service

Your room won't be routinely serviced here and if you want service, you will have to specifically request it. Despite the fact  that the hosts are generally found to be friendly and helpful, guests who did ask sometimes felt that they were imposing and that it was a big issue.

Rating Overview

Rating trivago Rating Index based on 611 reviews across the web
7.5 /10
  • Other Sources
    7.6 /10
7.5 out of 10 based on 611 reviews