Hilton Garden Inn Portland Downtown Waterfront

65 Commercial StreetPortland04101USA
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About Hilton Garden Inn Portland Downtown Waterfront

Nestled in the Old Port District, the Hilton Garden Inn Portland Downtown Waterfront is a pet-friendly property that puts guests steps away from things to do.

When staying at the Hilton Garden Inn Portland Downtown Waterfront, guests can enjoy rooms that have flat-panel TVs and free Wi-Fi. Other amenities include irons and ironing boards, plus coffee makers, refrigerators and microwaves.

This property has an indoor pool and gym, plus a 24-hour business center. Valet parking is available for guests with cars.

The hotel's Garden Grille and Bar serves a buffet breakfast each morning and dinner each night, along with beverages. Also, the Pavilion Pantry is a 24-hour sundries shop.

A 12-minute drive from the Maine Mall, this hotel is a 14-minute walk from the Museum of African Culture.

Contact

65 Commercial Street, Portland, ME, 04101, USA
Telephone: +1(207)7800780 | Fax: +1(207)7809688 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

The Location is Amazing

Guests loved being so close to the water and the pier. They were also impressed by how many restaurants, bars and shops are within walking distance. This hotel is a fabulous place to stay if you're not keen on using your car to get everywhere.

The Rooms Are Tidy and Spacious

You'll likely find that your rooms are cleaned thoroughly and that they have more space than you might expect. Both these factors combined to help guests have especially pleasant stays and feel at ease from as soon as they arrived.

Wonderfully Helpful Staff Members

Guests gave many examples of how they felt staff members went far beyond expectations to help guests with things they needed. This dedication to excellent guest service was reflected in many areas of the hotel, but especially in the behavior of the management and front desk staff.

Negative Reviews

Valet Parking is the Only Option

Some guests were not happy to find that valet parking is the only thing you can do if you've brought a car. They often showed up expecting to find an area for self parking and were disappointed the hotel does not have one. Occasionally, they remarked that the hotel needs to do a better job of advertising parking information, too.

The Mattresses Need Improvement

Guests had various complaints related to their mattresses. Many found the beds were too firm, so it felt like there was very little support. In other cases, the mattresses had lumpy areas, and some guests said the beds felt very old.

The Room Rates Are Pricey

Guests occasionally mentioned how they thought the price of the rooms was too high for what they actually got. That was the case even when they did not have any major problems with their stays.

Rating Overview

Rating trivago Rating Index based on 1711 reviews across the web
8.9 /10
  • Other Sources
    8.6 /10
8.9 out of 10 based on 1711 reviews