Portland Regency Hotel & Spa

20 Milk StreetPortland04101USA
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About Portland Regency Hotel & Spa

Guests  at the Portland Regency Hotel & Spa, Maine, can treat themselves to a luxurious facial or massage at the on-site spa and those who like to keep fit and active can enjoy an energetic work-out at the hotel’s gym.

The rooms feature flat-screen TV’s, hairdryers, iPod docks, air-conditioning units, irons and ironing boards, robes, complimentary toiletries and free Wi-Fi.

The Portland Regency Hotel & Spa boasts 95 rooms, a restaurant, bar/lounge in addition to a fully-equipped spa, fitness center and conference facilities. Valet parking is also available.

The Twenty Milk Street Restaurant offers a wide range of seasonal dishes made using local ingredients such as freshly caught fish whilst guest can enjoy light snacks and an extensive drinks list at the bar.

Portland Museum of Art, Hadlock Field and the Old Port are all in close proximity to the hotel. Eastern Promenade and Victorian Mansion are also close by.


20 Milk Street, Portland, ME, 04101, USA
Telephone: +1(207)7744200 | Fax: +1(207)7752150 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Quality on-site facilities.

Guests were complimentary about the hotel's leisure facilities including the on-site spa and fitness center. Those who had treatments said that they were carried out by professional and knowledgeable therapists and that they found the experience very soothing and relaxing. The gym was also popular with many guests who said that it was well presented and contained modern equipment.

Close to attractions and amenities.

The hotel is centrally located and guests were pleased to find that they could walk to many of the city's landmarks including the Old Port and the Harbor. Those who wanted to dine out only had a short stroll to some of the numerous cafes and bistros whilst many also appreciated being close to the main shopping area.

High level of hospitality.

Guests said that the level of service at the hotel was quite high and appreciated all the little extras such as complimentary coffee and pastries delivered to their rooms in the morning as well as the evening turn down service.

Negative Reviews

Dark and dated decor.

The decor in the rooms has been described as dated with guests objected to the old fashioned furniture and upholstery as well as the dark painted walls. Many observed that the rooms have not been modernized for the past few decades and are now in need of refurbishment.

Issues with air-conditioning.

Guests who used the air-conditioning units in their rooms said that they were very loud and that due to the disturbing noise many were reluctant to switch them on in the evenings as they interrupted their sleep.

Poor Wi-Fi signal.

Those who wanted to connect to the internet from their rooms were disappointed to find that the signal was very weak and many said that they were unable to connect from their rooms throughout their stay.

Rating Overview

Rating trivago Rating Index based on 1541 reviews across the web
8.8 /10
  • Expedia
    9.0 /10
  • Hotels.com
    9.1 /10
  • Other Sources
    8.1 /10
8.8 out of 10 based on 1541 reviews