Dreams Riviera Cancun Resort & Spa

Carretera Federal 307, Chetumal-Puerto JuárezPuerto Morelos77580Mexico
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About Dreams Riviera Cancun Resort & Spa

A luxurious beach-front property in Puerto Morelos, Dreams Riviera Cancun Resort & Spa offers all-inclusive vacation packages for couples, families, and friends.

Suites at the Dreams Riviera Cancun Resort & Spa feature private, furnished balconies or terraces, marble baths with whirlpool tubs, and unlimited Wi-Fi, as well as complimentary minibars restocked daily with alcoholic beverages and soft drinks.

Some of the resort's many amenities include a world-class spa, infinity pool, and a fully supervised children's program.

Guests are welcome to choose from six à la carte restaurants, a buffet, a café, and a grill. Room service is available 24/7.

The resort offers complimentary tee times at the nearby golf course. Tours of the Mayan ruins are very popular. Guests seeking an alternative to the nightly, family friendly entertainment might enjoy a trip into downtown Cancun to visit the area's famous nightclubs,

Contact

Carretera Federal 307, Chetumal-Puerto Juárez, Puerto Morelos, 77580, Mexico
Telephone: +52(998)8729200 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground
  • Organized activities for kids

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Very family-friendly.

Guests report having to drag their kids out of the Explorer Club, the fully supervised children's area which offers a new activity on the hour. Parents were delighted by how quickly the staff learned their children's names and preferences, happy to talk d

You won't be thirsty.

Guests rave about the attentive bartenders and wait staff, particularly those whose task it is to carry cold drinks over the very hot sand to guests lounging on the beach, a truly luxurious service. The wait staff in the restaurants are also given high ma

Happily ever after starts here...

The resort hosts plenty of weddings, up to three a day, and does so extremely well. The bridge and groom, as well as their guests, comment frequently that their special day was exceptionally well organized, and that the professional photographer on site d

Negative Reviews

Expect to be "up-sold".

Some guests were distressed by the many "opportunities" presented to upgrade their rooms, to get nicer seats in the restaurants, or top shelf liquor, for additional fees.

Not the best beach for swimming.

While the sands are white and sugary as advertised, many guests are disappointed to find the water clogged with seaweed despite the staff's best efforts to manage it.

You will be in mixed company...

While wedding guests generally enthuse about their experience, families and couples there on private vacations can feel slighted, as they lose access to various services and areas of the resort during these special events.

Rating Overview

Rating trivago Rating Index based on 10006 reviews across the web
9.3 /10
  • lovevacations
    10 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    8.7 /10
9.3 out of 10 based on 10006 reviews