Excellence Riviera Cancun

Carretera Federal 307, Chetumal- Puerto Juárez, Manzana 7, Lote 11, SM 11Puerto Morelos77580Mexico
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About Excellence Riviera Cancun

All inclusive, Excellence Riviera Cancun is an adults-only guesthouse standing on a private beach in Puerto Morelos. The hotel prides itself in its 24-hour fitness centre, full-service spa, and wedding services. Crococun Zoo is about one and a half miles away.

All of the 440 guestrooms come equipped with air conditioning and furnished balcony/patio. Other amenities include free bottled water, blackout drapes, climate control, in-room safe, coffee/tea making facilities, premium bedding, stocked private bathroom, and free Wi-Fi.

Excellence Riviera Cancun offers its guests 24-hour front desk, rooftop terrace, and disabled parking. Other comforts include six outdoor pools, five meeting rooms, and ATM/banking services on site.

Free breakfast is served every day. With ten restaurants and ten bars/lounges – with 24-hour room service to match – guests can certainly have their fill here.

Puerto Morelos Town Square is within two and a half miles.


Carretera Federal 307, Chetumal- Puerto Juárez, Manzana 7, Lote 11, SM 11, Puerto Morelos, 77580, Mexico
Telephone: +52(998)8728500 | Fax: +52(998)8728529 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Multiple Swimming Pools.

The hotel has several pools for you to enjoy, including a ‘quiet’ pool and a pool with a swim-up bar. There are many floating mats for you to enjoy when you’re in the pool, too.

Plenty of Loungers.

Excellence Riviera Cancun requests that you don’t reserve loungers, because there are so many available. In fact, in the middle of the day, there are usually enough still free – you can switch your spot if you want.

Restaurants Are Amazing.

There are several restaurants located in the complex, allowing you to have a few different options to pick from. Each restaurant is different, with a huge variety of foods and cuisines available.

Negative Reviews

Can Get Pretty Crowded.

The hotel gets packed pretty quick, especially at the pool. And, since the main pool has a swim-up bar, the place gets noisy, too. A lot of people like to hang out here, particularly because of activities. Consequently, you might have to fight the crowd.

Need More Staff Members.

Because certain areas can get pretty crowded, the hotel staff has trouble keeping up with all the demands. There may only be one bartender for a crowded area, so you may have to wait.

Not Close to Cancun.

The guesthouse is about 30 minutes away from Cancun, which means you will have to travel a distance to get there. If you want to explore restaurants or shops, it’ll take you a bit.

Rating Overview

Rating trivago Rating Index based on 1596 reviews across the web
9.2 /10
  • Catch it
    9.4 /10
  • Other Sources
    8.4 /10
9.2 out of 10 based on 1596 reviews