Ocean Coral & Turquesa

Super manzana 12, Lote 1-05Puerto Morelos77580Mexico
Resort
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About Ocean Coral & Turquesa

Ocean Coral & Turquesa is a five-star all-inclusive beachfront resort featuring a full-service spa, free use of nearby fitness facilities and a business center. The hotel is three miles away from Crococun Zoo.

The rooms can be accessed via external corridors and include furnished balconies, an in room safe, coffee/tea maker, a minibar and a LCD TV with access to pay movies and a satellite TV service. Guests can also enjoy in-room massages, in-room childcare at a surcharge and room service during limited hours.

Ocean Coral & Turquesa features four outdoor swimming pools, two outdoor tennis courts, free self-parking, onsite shopping and a free children’s club.

The hotel has eight onsite restaurants specializing in Italian, Mexican, American and Caribbean cuisine. There are several bars and a coffee shop within the premises.

Arrecife de Puerto Morelos National Park and Dr. Alfredo Barrera Marin Botanical Garden are both six miles away.

Contact

Super manzana 12, Lote 1-05, Puerto Morelos, 77580, Mexico
Telephone: +52 9982872100 | Fax: +52 9982872101 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Multilingual staff are very pleasant and helpful

The hotel's employees are very affectionate and courteous. They take guests' concerns seriously and move quickly to solve any problems and carry out any requests that have been made. Their multilingual ability gives them a great advantage when guests come from different nationalities.

Great location with variety of attractions

The beachfront hotel complex has a wonderful view of the ocean, outdoor pools and the pleasant nature. Arrecife De Puerto Morelos National Park is one of the many attractions sites a few kilometres away where guests can adventure. They also can enjoy beautiful sunrises and sunsets during their stay at the hotel.

Well furnished and clean rooms

The hotel has a very high standards of cleanliness and this is seen throughout its premises. From the rooms to the bathrooms and the pool, everything is well maintained. The rooms are elegantly furnished.

Negative Reviews

Breakfast was subpar in quality and service

A good number of guests were not satisfied with the breakfast offered at the hotel. To some, the food lacked variety and was served in very small quantities. Good quality service was also lacking according to a few guests' feelings.

Poor water temperature control in the showers

Some showerheads were faulty and didn't work properly. The water temperature was irregular and guests reported that the water at times would keep changing from hot to cold.

The mattresses and pillows were not comfortable

A number of guests complained about the comfort levels of the beds. The mattresses and pillows were generally thought to be old and cheap. Some pillows were quite old and had stains on them and this was quite disturbing to some.

Rating Overview

Rating trivago Rating Index based on 19685 reviews across the web
8.8 /10
  • lovevacations
    10 /10
  • ebookers.com
    7.3 /10
  • Other Sources
    8.2 /10
8.8 out of 10 based on 19685 reviews