DoubleTree by Hilton Raleigh Crabtree Valley

4100 Glenwood AvenueRaleigh27612USA
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About DoubleTree by Hilton Raleigh Crabtree Valley

A carefully renovated hotel, the 12-storey DoubleTree by Hilton Raleigh Crabtree Valley offers a convenient location for shoppers, plus reliably attentive service.

Accommodations at the DoubleTree by Hilton Raleigh Crabtree Valley include 32-inch flat-screen TVs with premium cable content. Also, Wi-Fi access is available, and the rooms have a spacious desk with a nearby power strip. The bathrooms are well equipped with complimentary toiletries and hair dryers.

This non-smoking hotel allows guests to enjoy complimentary use of a gym that's two miles away. Alternatively, guests can stay productive at property's 24-hour business centre or take advantage of the same-day dry cleaning service.  There's also a free shuttle that takes guests within a three-mile radius.

Guests can get breakfast and dinner at The Pub, or try the cocktail lounge.

Located ten miles from Raleigh-Durham International Airport, the property is just over four miles from the North Carolina Museum of Art. Also, it's five miles from Carter-Finley Stadium.

Contact

4100 Glenwood Avenue, Raleigh, NC, 27612, USA
Telephone: +1(919)7828600 | Fax: +1(919)7827213 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Positive Reviews

The Service is Consistently Good

Guests often remarked that the staff members usually provided excellent service at this property. When staying here, you can expect friendly attitudes, and quick responses in the event you encounter any issues.

The Remodelled Rooms Are Very Nice

Guests recommended requesting one of the rooms that has been recently upgraded. This property is going through an extensive renovation process that's reportedly happening storey by storey. Guests who got to stay in the remodelled accommodations said they were very modern and thought the workmanship was top notch.

The Rates Are Reasonable

Guests commented that the prices for rooms here offered a good value. Many said they'd come back if they travelled to the area again and needed another budget-conscious accommodation choice.

Negative Reviews

The Lifts Are Often Out of Order

Guests mentioned that this property has two lifts, but said one or both are often malfunctioning. This issue was especially frustrating for guests who were staying on the upper floors. If you have challenges that make it difficult to climb stairs, it's a good idea to contact the hotel in advance and verify that the lifts are working, especially since this downside occurs so frequently.

The Pillows Aren't Ideal

Guests thought the pillows needed improvement. They said there wasn't enough of a difference between the ones labelled firm or soft, and especially disliked the small, square shape, because they said their heads did not stay fully supported as they slumbered.

Lack of Hot Water in the Shower

Numerous guests reported that the water in their showers didn't get as hot as they thought it should have. There were instances where it eventually did get hot, but that only occurred after running the shower for several minutes.

Rating Overview

Rating trivago Rating Index based on 1145 reviews across the web
8.1 /10
  • Expedia
    8.6 /10
  • Hotels.com
    8.6 /10
  • Other Sources
    7.2 /10
8.1 out of 10 based on 1145 reviews