Hilton Garden Inn Rapid City, SD

815 East Mall DriveRapid City57701USA
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About Hilton Garden Inn Rapid City, SD

Located just off I-90, the Hilton Garden Inn Rapid City, SD offers travelers relaxing accommodations and a range of amenities such as a 24-hour business center. The property is situated within minutes of Black Hill attractions.

Warm colorful rooms and suites feature updated contemporary interiors. All have free Wi-Fi, flat-screen TVs, minifridges and microwaves, while some suites have whirlpool bath tubs.

The Hilton Garden Inn Rapid City, SD appeals to active travelers with its fitness room, and indoor pool and hot tub. A complimentary shuttle service to the airport and downtown Rapid City offers added convenience.

Right in the Lobby Pavilion, the Garden Grill serves fresh, made-to-order dishes for breakfast and dinner. There’s a 24-hour Pavilion Pantry Market with microwaveable meals, sundries and more available for purchase.

Notable attractions worth a visit include historic Mount Rushmore, the Crazy Horse monument and Dinosaur Park.

Contact

815 East Mall Drive, Rapid City, SD, 57701, USA
Telephone: +1(605)7919000 | Fax: +1(605)7919010 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Comfortable and stylish rooms

Guests were clearly very happy with their rooms. They described them as very comfortable and well laid out, making them a private oasis during their stay. They also mentioned that they were very stylish and that it was clear that a lot of thought had gone into their design.

Fantastic staff throughout

One of the first things guests would bring up in their reviews was that the hotel’s staff were very good indeed. While the front desk staff came in for the most praise, others were said offer excellent customer service as well.

Good location

Guests were generally very pleased with the location of the hotel, saying that the proximity of the interstate made travel in the region much easier. Some even said that Mount Rushmore was a reasonable drive from the hotel.

Negative Reviews

Some questions about the breakfast

A number of guests were unhappy with the breakfast offered at the hotel. One problem was that it was not complimentary, like many other hotels in this category. But even after paying, some guests were not impressed, saying that they would often run out of popular items and that other items were cold, when they should have been hot.

Problems with booking and room assignments

A remarkable number of guests experienced room assignment issues at check in. Desk staff were sometimes unable to find their booking at all and at other tines couldn’t offer the type of room that they had booked and received confirmation for.

Price a bit high

A large number of guests felt that the room rates were too high. They reckoned that other equivalent hotels in similar locations in South Dakota were more reasonably priced.

Rating Overview

Rating trivago Rating Index based on 957 reviews across the web
8.3 /10
  • Expedia
    8.8 /10
  • Hotels.com
    8.9 /10
  • Other Sources
    7.6 /10
8.3 out of 10 based on 957 reviews