Grand Sierra Resort and Casino

2500 E 2nd StReno89502USA
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About Grand Sierra Resort and Casino

Summit at Grand Sierra Resort and Casino is a 4-star family resort located in Reno that features a 24-hour casino, full spa, several restaurants, bowling alley, outdoor pool, children's adventure center and driving range.

Guest rooms feature complimentary Wi-Fi, premium bedding, flat-screen television with premium channels, air conditioning, hair dryer and nice views.

This resort offers a wide range of services including 24-hour front desk, a tour desk, currency exchange, two movie theaters, game room, free airport shuttle, laundry facilities, fitness room and free valet parking.

Charlie Palmer Steak features a variety of steaks. Briscola is a family restaurant that features Italian dishes.  Cantina features Mexican cuisine and more than 100 different Tequilas.  Rim features Asian cuisine and serves lunch and dinner.  Grand Cafe serves coffee and light meals.

Guests can participate in a wide range of outdoor activities in the area including kayaking, sailing, biking, and hiking.  Summit at Grand Sierra Resort and Casino is also located close to Truckee River Recreation Trail and Mt. Rose Ski Tahoe. This accommodation is also known as Grand Sierra Casino Featuring Summit Tower, Grand Sierra Casino Featuring Summit Tower Reno, Grand Sierra Resort & Casino Featuring Summit Tower, and Grand Sierra Resort & Casino Featuring Summit Tower Reno.

Contact

2500 E 2nd St, Reno, NV, 89502, USA
Telephone: +1(775)7892000 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Bright, Spacious and Well-kept Public Areas

The lobby and grounds of Summit at Grand Sierra Resort and Casino make for perfect places for guests to mingle with each other or just relax and take in the nice surroundings. Both are clean, well-maintained, bright and smartly-decorated. .

There's so Much to do for All Ages

Guests of all ages can find plenty of things to do in and around the hotel. Leisure activities are endless and free shuttles and convenient transportation systems provide quick and easy access to nearby attractions. .

Great Food with Great Service

Guests reported that there's a wide range of restaurants offering a variety of foods suitable for all tastes. The food is delicious, well-prepared and plentiful and the service is fast and friendly across the board.

Negative Reviews

Staff is Unknowledgeable and Unhelpful

Some staff members at the Summit at Grand Sierra Resort and Casino are unknowledgeable about the hotel and surrounding area and are unable to answer questions. Also reported was long waits to have repairs done to rooms and to park cars, staff who don't deliver on previously requested bookings and staff who don't compensate guests accordingly when issues arise.

The Hotel Can Get Noisy and Rowdy

Guests reported that there's a lot of noise around the hotel and this noise seems to be centered around a large number of drunken, semi-clothed guests who wander around yelling and leaving a mess around the public areas. Also reported was a lack of security outside and in certain areas of the hotel and staff who don't do anything to gain control of the rowdy activities going on late into the night.

The Pool Area and Grounds are Poorly-maintained

The exterior grounds, including the pool area, could use some care. There have been reports of guests leaving beer cans and food containers around the pool and staff don't pick it up for hours or until the next day. Also reported was poorly-maintained grassy areas with lots of weeds. .

Rating Overview

Rating trivago Rating Index based on 27332 reviews across the web
8.1 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 27332 reviews