Hilton Garden Inn Richmond Downtown

501 East Broad StreetRichmond23219USA
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About Hilton Garden Inn Richmond Downtown

Located in a a building that used to house a major department store, the Hilton Garden Inn Richmond Downtown provides an interesting and lively setting for business and leisure travelers alike.

In addition to a refrigerator, coffee maker and microwave, rooms at this property feature a flat-screen TV and complimentary wireless and wired Internet access.

The Hilton Garden Inn Richmond Downtown has an indoor pool, along with a gym. There's also a 24-hour business center, plus meeting spaces to accommodate over 300 guests.

Breakfast, lunch and dinner are served at the Garden Grille and Bar. Also, the Thirst and Fifth Lounge serves craft beers at the full bar. Finally, the Pavilion Pantry sells sundries for guests' convenience.

A four-minute walk from the Greater Richmond Convention Center, the hotel is just a two minute stroll from The National, a well-known music venue that welcomes acts from across the country.


501 East Broad Street, Richmond, VA, 23219, USA
Telephone: +1(804)3444300 | Fax: +1(804)3444375 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

The Staff Have Courteous Attitudes

Guests often commented that every staff member they encountered, from housekeepers to valet staff to front desk workers were very friendly and efficient. No matter what kind of request you have, expect employees to do their best to cheerfully accommodate it.

A Beautiful Property

Parts of this historic building have been renovated, and guests noted those updates did not make it lose its visual appeal. The rooms have high ceilings and some have floor-to-ceiling windows with fantastic views. If you're ready to stay in a hotel with character, this one is a good choice.

It's Easy to Get Around

Guests commented how the hotel is within walking distance of some Richmond attractions, while others are just a short drive away. The hotel offers a free shuttle service within a two-mile radius, which should be helpful if you do not want to walk or rely on your vehicle.

Negative Reviews

The Beds and Pillows Aren't Comfy

Guests made numerous comments about the poor quality of the hotel's mattresses and pillows. They often found the adjustable firmness feature on the beds did not work. Some guests also said their pillows were very thin and needed to be much plumper.

Parking Costs Too Much

The only private parking option at the hotel is a valet service. Guests sometimes mentioned that the cost for that service was higher than they would have preferred to pay. However, most found it more convenient and safer than trying to find public parking.

Service in the Restaurant and Bar May Be Slow

Guests occasionally commented that it took much too long to get served when dining in the restaurant or getting drinks from the bar. This wasn't a major issue in most cases, but keep it in mind if you're short on time.

Rating Overview

Rating trivago Rating Index based on 1770 reviews across the web
8.6 /10
  • Expedia
    8.6 /10
  • Hotels.com
    8.8 /10
  • Other Sources
    8.3 /10
8.6 out of 10 based on 1770 reviews