Hyatt House Richmond / Short Pump

11800 West Broad StreetRichmond23233USA
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About Hyatt House Richmond / Short Pump

Hyatt house Richmond-West is conveniently located just off of I-64 in the Short Pump Town Center Mall.

Room amenities include flat-screen TVs with cable channels, complimentary Wi-Fi, and MP3 docking stations. Private bathrooms come with Gilchrist & Soames bath products. Other amenities include work stations, make-up mirrors, and ironing facilities. All rooms are smoke-free. Suites and studios are available.

Hyatt house Richmond-West offers a 24-hour business center, 24-hour market, and meeting and event space. Guests can enjoy the outdoor infinity pool and whirlpool as well as a fitness center. This property is smoke-free. Onsite parking is complimentary.

Located onsite is the H Bar where guests can enjoy light fare as well as a wide selection of beverages. A complimentary breakfast is offered which includes an omelet bar. Located nearby is the Texas de Brazilian Steakhouse.

Hunting Hawk Golf Club is four miles away. Tuckahoe Plantation is five miles away.


11800 West Broad Street, Richmond, VA, 23233, USA
Telephone: +1(804)3607021 | Fax: +1(402)5939449 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

Excellent Shopping Location

This hotel is in the perfect location if you're in the mood to sh op. The hotel is adjacent to the Short Pump Town Mall, an open air shopping center with abundant dining choices. The mall offers child-friendly activities such as train rides, a play area, and a children's museum.

Breakfast Starts the Day Right

This hotel offers an outstanding breakfast buffet which is included in your room rate. It comes complete with a variety of hot and cold items and a made-to-order omelet station which guests rave about.

Inviting Pool Area

The outdoor pool area is extremely inviting with a heated pool, hot tub, and fire pits which are the perfect way to relax after a long day of shopping.

Negative Reviews

Shower Issues

The showers are poorly designed. Instead of a full shower curtain or door, there is a half wall floor-to-ceiling that acts as a barrier but still gets water all over the bathroom floor each time you shower.

Can Be Hard to Find

This hotel can be a bit tricky to find using your GPS. It's at the back of the property and cannot be seen from the road. Once you make it onto the mall loop, you should be able to find it.

Possible Parking Problems

Guests say parking, although free, can be tricky at busy times of the year like during the holiday shopping season. The hotel shares a parking lot with the mall, so you may have trouble finding a parking space.

Rating Overview

Rating trivago Rating Index based on 1632 reviews across the web
8.9 /10
  • Expedia
    9.0 /10
    9.0 /10
    6.0 /10
  • Other Sources
    8.6 /10
8.9 out of 10 based on 1632 reviews