Quality Inn West End

8008 W. Broad St.Richmond23294USA
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About Quality Inn West End

Quality Inn West End is an economical hotel with free parking that's located minutes from the University of Richmond and Virginia Union University.

A refrigerator, microwave and tea and coffee making facilities are available in every guestroom, which also features an ensuite. A hairdryer, ironing set and free Wi-Fi are also a part of each room that features flat-screen TVs.

In addition to air-condition through the hotel, guests are welcome to use the business centre. The location also boasts amenities that include an outdoor seasonal pool and laundry facilities.

A complementary hot and fresh breakfast buffet is offered each day in the dining area at Quality Inn West End. Free coffee is also offered in the lobby.

The leisure hotel is near locations such as the state capital, Greater Richmond Convention Center, Kings Dominion, Richmond International Raceway and the Richmond International Airport.


8008 W. Broad St., Richmond, VA, 23294, USA
Telephone: +1(804)3460000 | Fax: +1(804)3464547 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Polite Front Desk Staff Earns High Marks

Visitors mentioned that the employees who work at this hotel are extremely warm and welcoming. They also do what they can to try to ensure their visitors have a pleasant stay whenever possible..

Convenient Locale for Richmond

Guests who mentioned being in the area for certain events stated that this hotel was conveniently located for their purposes. Plus, based on guests' comments, it's also conveniently close to the interstate for those wishing to visit other areas around Virginia.

Nice Breakfast Included with the Room

Visitors remarked that they enjoyed the free breakfast spread offered by the hotel. It provided a nice assortment of continental favourite items and some warm dishes such as eggs, waffles, etc.

Negative Reviews

Hotel in Disrepair

Visitors mentioned that there were several odds and ends that made their stay less pleasant. They cited issues such as dirty carpets, cigarette smells in non-smoking rooms, TV remotes that didn't work, A/C and toilets that didn't function properly and other plumbing issues. Based on visitors' comments, there doesn't seem to be one overwhelming problem but rather an assortment of smaller ones that detract from their enjoyment here.

Missteps in Housekeeping

Guests mentioned that the housekeeping department could use a little extra help. They also stated that non-smoking rooms still smelled of cigarettes smoke. Others mentioned issues such as bathrooms that aren't entirely clean by citing problems such as dirty toilets, stained tubs and cobwebs in the corners.

Rating Overview

Rating trivago Rating Index based on 2550 reviews across the web
6.4 /10
  • Expedia
    6.0 /10
  • partner_1500
    7.0 /10
  • Hotels.com
    6.3 /10
  • Zoover
    8.0 /10
  • Other Sources
    6.7 /10
6.4 out of 10 based on 2550 reviews