Regency Inn Richmond

1500 Eastridge RoadRichmond23229USA
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About Regency Inn Richmond

The Regency Inn Richmond is a simple hotel located in Richmond. The property is a five-minute walk from Regency Square Mall.

There are 100 bright rooms featuring free Wi-Fi and TVs with cable channels. All the rooms are also equipped with hairdryers, coffeemakers, microwaves and minifridges. Some rooms add balconies and/or separate living areas with pull-out sofas. Local calls from the room are free.

This is a smoke-free property that features a seasonal outdoor pool and a fitness center. Other amenities include a 24-hour front desk, meeting spaces and an airport shuttle. There’s free parking on-site.

Tea/coffee is served in the common area of the Regency Inn Richmond hotel. There’s also a restaurant on-site.

Lewis Ginter Botanical Garden and Country Club of Virginia are within six miles from the hotel.

Contact

1500 Eastridge Road, Richmond, VA, 23229, USA
Telephone: +1(804)2859061 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 12:00

Positive Reviews

Economical choice

The hotel is quite economical as compared to other hotels in that locality. It has fairly decent amenities at the given price, thus making it an ideal choice for an overnight stay.

Proximity to restaurants

There are many restaurants nearby from the hotel, giving the guests wide choice for dining. Plus, there are shops close by for shopping as well. Guests said that the hotel is located so conveniently that all comforts and luxuries are in close proximity.

No other positive comments

So far, no other recent positive opinion has been expressed by guests about this hotel.

Negative Reviews

Lack of customer service

Guests mentioned about the not so welcoming attitude of the management. They were rude and not interested in the guests and ignored them conveniently. Even the front desk staff was unhelpful and did not fulfill any of the requests from the guests.

Non-availability of breakfast

One of the major negatives of the hotel was the non-availability of breakfast. Guests said that its always preferred that the hotel serves breakfast, even it is for an extra price. Here the guests had to look out for options outside the hotel right from breakfast time.

Shabby and unclean rooms

Rooms in the hotel were nothing but filthy and ramshackle. All the rooms were so dirty, dusty and smelly that it made it very difficult for the guests to spend even one night at the hotel. There was a musty smell coming constantly from the rooms, as well as that of cigarettes. Bathrooms were also in a dilapidated condition (dirty bath tubs, wet floors, and broken toilet seats and shower heads have been reported).

Rating Overview

Rating trivago Rating Index based on 1461 reviews across the web
7.3 /10
7.3 out of 10 based on 1461 reviews