Suburban Extended Stay Hotel North West Richmond

7831 Shrader RoadRichmond23294USA
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About Suburban Extended Stay Hotel North West Richmond

Situated conveniently adjacent to numerous city attractions and easy highway connections, Suburban Extended-Stay Hotel of Richmond offers affordability aside comfort for busy professionals and families.

Rooms vary in size and amenity at Suburban Extended-Stay Hotel of Richmond, offering coffee makers, televisions with HBO, fully-equipped kitchens, and air conditioning.

Hotel features comprise free parking and Wi-Fi, laundry facilities, pet-friendly accommodations, wake-up service and wheelchair accessibility.

Cook in your own attached kitchen, or venture out to nearby Bellacino's Pizza, Bonchon of Richmond, Red Lobster, Casa Grande, Quaker or Outback Steakhouse, or Piccadilly Cafeteria, all within a seven-minute stroll of the hotel.

Don't miss nearby favorites like Three Lakes Nature Center and Aquarium, Richmond International Raceway, Virginia Museum of Fine Arts, Lewis Ginter Botanical Garden, Virginia Holocaust Museum, the White House and Museum of the Confederacy, and the Science Museum of Virginia, all within twelve miles of the hotel.

Contact

7831 Shrader Road, Richmond, VA, 23294, USA
Telephone: +1(804)2736100 | Fax: +1(804)2736048 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Elevator
  • Free WiFi in lobby
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib

Positive Reviews

Adequate Location

Conveniently located within walking distance of a large shopping center and plenty of restaurants. Good proximity to Interstate I-64, and good for no frills business travel. Easy, swift check-in process.

Good Budget Rates

Excellent rates for the budget traveler. Best rates on weekly or even monthly extended-stays.

Decent, Basic Rooms

Quiet rooms offer air conditioning, comfortable beds, good showers and water pressure, adequate connectivity for the free Wi-Fi, and clean, fully-equipped kitchens.

Negative Reviews

Office Closes, Not Open 24-Hours

Once the office closes at night, guests have reported you will not get service if you lock yourself out or have a problem. It appears there is no answer if you call, either.

Poor Quality Rooms

Rooms have substantial issues according to some, including horrible, lingering smells, and no Wi-Fi whatsoever. Bugs such as roaches have been reported as well as bites received while staying in some rooms. Rooms also are not cleaned and maintained sufficiently, leaving dishes unwashed, hairs in the basins and maintenance issues ongoing.

Mixed Reviews on Customer Service

Many have reported a lack of customer service from the regular staff as well as rudeness and very poor management. When a certain manager is confronted, it seems the most frequently occurring result is a snowball of worsening conditions rather than a resolution. When bugs are found in a room and staff are notified, there have been times when no one comes to the room to fix the problem or offers for the guest change rooms, presumably because they're full with no vacancy. However, on the website, it showed rooms available that night for rental. However, others reported staff came to their room immediately, confirmed bed bugs, and offered an upgrade with an additional night free.

Rating Overview

Rating trivago Rating Index based on 613 reviews across the web
6.6 /10
  • Expedia
    6.4 /10
  • Hotels.com
    6.5 /10
  • Other Sources
    6.9 /10
6.6 out of 10 based on 613 reviews