Hotel DoubleTree by Hilton Rochester

1111 Jefferson RoadRochester14623USA
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About Hotel DoubleTree by Hilton Rochester

The Hotel DoubleTree by Hilton Rochester is located just outside downtown Rochester, close to shops and restaurants.

Stylish rooms include premium amenities and feature air conditioning, flat screen TV, work desk, clock radio, coffee machine, hair dryer, iron and ironing board, and Doubletree's signature Sweet Dreams sleep experience.

When available, guests can use the complimentary shuttle to nearby businesses, colleges and the Rochester International Airport. Guests also have exclusive use of the indoor pool and fully equipped fitness centre.

Breakfast is served each day in Bistro 252 while The Atrium Lounge serves a selection of tasty favorites including steak, pasta, chicken and seafood, for lunch and dinner, as well as snacks and drinks well into the evening.

Hotel DoubleTree by Hilton Rochester is located just off the I-390 and Lake Ontario and the Seneva Park Zoo are an easy day trip from the hotel.

Contact

1111 Jefferson Road, Rochester, NY, 14623, USA
Telephone: +1(585)4751510 | Fax: +1(585)4278673 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Helpful Staff

The staff at the hotel are specifically mentioned across a number of reviews with these comments confirming that they are polite, friendly and professional. It seems the staff at this Doubletree go out of their way to make guests feel at home.

Great Amenities

The gym and the swimming pool area were a hit with guests. The pool is set inside the Atrium in the heart of the hotel’s action and for some guests this was quite the novelty. Guests enjoyed the poolside seating available so they could easily supervise their children.

Good Conference Venue

Guests who stayed specifically as an event or conference was being staged at the hotel, positively reviewed the conference venue and rooms. A number of reviewers also mentioned the excellent catering at their event saying that the food was delicious.

Negative Reviews

Old Rooms

Some guest felt that although it looked like their rooms had recently been renovated, the renovation did not adequately mask the fact that the hotel was an older property undergoing a Doubletree rebranding.

Renovation Rumble

Some guests had the unfortunate experience of staying at the hotel during its renovation and many commented that the noise and the dust from the renovation was unpleasant and disrupted their stay.

Lacklustre Housekeeping

A few guest reviewers singled out housekeeping in their comments. These reviewers were not happy with the standard of cleaning and some were frustrated that housekeeping failed to provide a daily service during their stay.

Rating Overview

Rating trivago Rating Index based on 1331 reviews across the web
8.2 /10
  • Expedia
    8.4 /10
  • Hotels.com
    8.3 /10
  • Other Sources
    7.8 /10
8.2 out of 10 based on 1331 reviews