Residence Inn Rocky Mount

230 Gateway BoulevardRocky Mount27804USA
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About Residence Inn Rocky Mount

An extended-stay hotel, the Residence Inn Rocky Mount places guests near the Gateway Convention Center and Nash General Hospital. Facilities at this three-star hotel include a 24/7 convenience store and an outdoor pool with a spa tub.

The hotel offers studios and one and two-bedroom suites, each one featuring one or two queen beds, seating areas with pull-out sofas, and full kitchens. Other amenities include desks, cable TV, and complimentary Wi-Fi.

Hotel amenities include a 24-hour front desk, a fitness center and sports courts, and a business center and meeting space. Additional conveniences include coin-op laundry, a safe-deposit box, and free parking.

Breakfast is complimentary, as are regular social mixers. Plus, there are BBQ grills available on-site.

The Residence Inn Rocky Mount lies within four miles of the Golden East Crossing Mall and the Imperial Centre for the Arts & Sciences, and a 40-minute drive from Medoc Mountain State Park.

Contact

230 Gateway Boulevard, Rocky Mount, NC, 27804, USA
Telephone: +1(252)4515600 | Fax: +1(252)4515647 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Nicely renovated public areas

Early feedback about the public areas of this hotel is quite poor but recent renovation to areas such as the lobby, hallways, and breakfast room has meant that feedback has improved significantly. Guests now tend to find these areas bright and modern.

Friendly service from staff

The majority of guests have found the staff at the Residence Inn Rocky Mount friendly and attentive although do note that some of the staff could use some training on basic hotel information and amenities. Overall, though, the staff seems nice and should have a positive impact on your stay.

Pet-friendly

For many guests, one of the main appeals of this hotel is that the property is pet-friendly. The charge for pets, although non-refundable, is often said to be reasonable.

Negative Reviews

Accommodation may disappoint despite renovations

Renovation appears to be ongoing in the studios and suites but guests note that even those that have benefited from upgrades still have disappointing features. Furniture is described as mismatched and tatty and fixtures such as wall thermostats are loose. Also, there are no king beds and the air-conditioning units are noisy.

Mixed feedback about breakfast

Guests have very different opinions about the standard of breakfast but very few describe it as excellent. Many were disappointed while some found it simply average. Guests have enjoyed the new-look dining area but found the choice and quality of the food disappointing.

Housekeeping could be improved

Guests have highlighted various frustrations with the standard of housekeeping here. Problems have included poorly cleaned accommodation, trash left from previous guests in the room, and pet hair.

Rating Overview

Rating trivago Rating Index based on 299 reviews across the web
8 /10
  • Expedia
    7.8 /10
  • Hotels.com
    7.9 /10
  • Other Sources
    8.2 /10
8 out of 10 based on 299 reviews