Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

3303 Pinnacle Hills ParkwayRogers72758USA
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About Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

The Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center hotel offers comfortable and affordable all-suite accommodation near the Pinnacle Hills Promenade Mall and a full service spa

Suites include small refrigerators, microwaves, cable TVs, and coffee makers. There are also corner suites and two-room suites that offer more space for larger groups and families.

The Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center hotel features a 24-hour business center, a fully equipped fitness center and an indoor pool. Wi-Fi internet services are available for an extra cost.

Guests enjoy a free made-to-order breakfast every morning. They can also dine in the hotel's on-site bistro restaurant. There is also a happy hour drinks reception that is complimentary for all guests. There is also free parking and a shuttle service available.

This hotel is connected to the John Q. Hammons Center. Rogers Municipal-Carter Airport is less than a 15-minute drive away.

Contact

3303 Pinnacle Hills Parkway, Rogers, AR, 72758, USA
Telephone: +1(479)2548400 | Fax: +1(479)8452001 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

A friendly welcome.

Guests state that this hotel's staff offers a friendly welcome. They mention that the staff also offer ideas on what to do and see in the local area. They also report that the staff will go out of their way to help if you have any concerns or problems during your stay.

Nice breakfast and cocktail service.

Guests mention that the complimentary breakfast and reception service is fantastic. They state that there is a lot of variety at breakfast, including cereals and fresh fruits, as well as warm food items and pastries. There is also a nice coffee and tea service.

Good housekeeping service.

Guests report that this property is very clean and the rooms were spotless. They mention that the housekeeping service is excellent and that their rooms were always cleaned on time for their arrival and return every evening. The bathrooms were also well taken care of.

Negative Reviews

In need of a makeover.

Guests state that this hotel is in need of some renovations. They mention that the rooms and furnishings are old and in need of a makeover. They also state that there is a strange odor throughout the hotel that they could not escape from.

Slow check in process.

Guests state that the check in process is very slow at this hotel. They reserved their room weeks before, but it still took over 20 minutes to check in at the front desk and then get settled in their room.

Unprofessional staff.

Guests mention that while the staff is friendly, they are unprofessional. They are in need of professional hospitality training so they can attend to their guest's needs in a professional manner.

Rating Overview

Rating trivago Rating Index based on 2183 reviews across the web
9 /10
  • Other Sources
    8.8 /10
9 out of 10 based on 2183 reviews