Holiday Inn Express & Suites St Charles

3098 Elm Point Industrial DriveSaint Charles63301USA
Hotel
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About Holiday Inn Express & Suites St Charles

Located off Route 370, the Holiday Inn Express & Suites St Charles hotel lies within a ten-minute drive of the center of St. Charles and 35 minutes from downtown St. Louis. Facilities at the hotel include a business center and an indoor pool.

Along with en-suite bathrooms and individual heating/cooling units, rooms feature desks, microwaves, mini-fridges, and coffee makers. Guests also benefit from cable TV and free Wi-Fi.

Amenities available to guests include a fitness center, meeting space, coin laundry, and courier services. Additional conveniences include on-site ATM/Banking services, a front-desk safe, and free self-parking.

A complimentary buffet breakfast is provided. Plus, there are barbecue grills available for guest use. Nearby dining spots include El Agave and Massa’s St. Charles.

The Holiday Inn Express & Suites St Charles hotel is a 20-minute drive from Lambert-St.Louis International Airport and within 30 minutes of Saint Louis Zoo, The Gateway Arch, and the Butterfly House.

Contact

3098 Elm Point Industrial Drive, Saint Charles, MO, 63301, USA
Telephone: +1(636)7576100 | Fax: +1(636)7576200 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Gym
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Positive Reviews

Clean and comfortable rooms

Past guests have consistently found the accommodation here to be of a good standard, with many describing the rooms as clean and reasonably spacious. Guests tend to find the beds comfortable and mention that the selection of included amenities adds convenience to a stay here.

Enjoyable breakfast

The quality of the free breakfast has impressed guests. The choice of food is fairly varied and it is found to be nicely presented. The only thing that some guests would have changed is the serving time, as business guests have felt that it kicked off a little too late.

Friendly service from staff

Although guests have had the occasional spat with management, the overall opinion of the service here is a good one. The front desk staff seems to have things running smoothly and any requests appear to be handled promptly.

Negative Reviews

Some maintenance issues

Guests have reported some minor maintenance issues in the rooms or, more specifically, in the bathrooms where slow-running and draining water appear to be fairly regular problems.

Small pool

Previous guests have enjoyed the pool but do tend to find it on the small side. Unsurprisingly, it’s popular with children so has the potential to become too crowded to use during busier periods at the hotel.

Occasional complaints of noise

Noise doesn’t appear to be a significant issue but guests have noticed that when other guests get a little rowdy, the staff hasn’t been all that quick to resolve the issue. There are designated quiet hours here but it seems that not everyone choose to adhere to them.

Rating Overview

Rating trivago Rating Index based on 1475 reviews across the web
8.6 /10
  • Holiday Inn Express
    8.8 /10
  • Other Sources
    7.8 /10
8.6 out of 10 based on 1475 reviews