Hôtel Mercure Saint-Malo Balmoral

24, rue Théodore MonodSaint-Malo35400France
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About Hôtel Mercure Saint-Malo Balmoral

Conveniently situated in Saint-Malo, Best Western Balmoral takes pride in its charming and elegant design. This hotel is just opposite the Saint-Malo Train Station.

The hotel has 77 rooms. Each room is equipped with free Wi-Fi, a television with satellite channels, an air conditioner, a private bathroom with complimentary toiletries and hairdryer, coffee/tea making facilities, a safe, and a telephone.

A business centre which is open for 24-hours each day is available. Guests who want to relax and enjoy spectacular views can head to the terrace. Parking is also offered by the hotel.

The hotel serves breakfast each day. Coffee and tea is served in the lobby. Dining options outside the hotel include Gare de Saint-Malo, Le Relais, and Le St. Charles.

The distance between Best Western Balmoral and St. Malo Citadel is 1.6 kilometres. From St. Vincent Cathedral, the hotel is 1.7 kilometres away.


24, rue Théodore Monod, Saint-Malo, 35400, France
Telephone: +33(2)99561673 | Fax: +33(2)99561674 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Reasonable parking rate

The guests found the parking fee reasonable The travellers were charged daily A lot of guests found this to be practical Bringing a car is quite handy because there are a lot to explore Furthermore, the parking space is enormous so every guest was accommodated.

Consistent service is offered by the staffs

A lot of guests were pleased of the Best Western Balmoral’s customer service The guests said that the service was the same from the moment they entered the hotel to the time they had to leave The staff even went beyond the usual limits to help the guests.

Stop with style

A lot of travellers stayed in the Best Western Balmoral as a stopover for boat services to the islands They found it convenient and affordable The rooms were spacious and had everything they needed.

Negative Reviews

Pillows are slightly thin

Some guests said that the pillows were thin for their taste The beds were soft and cosy though Guests were still able to well The rooms has good soundproofing too so there’s almost negligible noise entering the rooms Moreover, this issue did not prevent the guests from enjoying.

Menu in the rooms, please

Some guests thought that the list of food served by the hotel should be put in the rooms They thought that it was a little tiring for them to go to the reception area each time they had to avail the room service However, the serving staff is efficient and kind Guests did not regret eating in their rooms.

Bathrooms are a little slippery

According to some guests, the bathroom floors are slightly slippery Due to this, older guests had to be careful when showering However, mats were available upon request Moreover, this issue did not bother guests that much.

Rating Overview

Rating trivago Rating Index based on 1097 reviews across the web
8.7 /10
  • Expedia
    8.8 /10
  • Hotels.com
    8.8 /10
  • ebookers.com
    9.6 /10
  • Catch it
    7.6 /10
  • Zoover
    7.0 /10
  • Other Sources
    8.5 /10
8.7 out of 10 based on 1097 reviews