Best Western Plus Palo Alto Inn & Suites

12507 SW Loop 410San Antonio78224-3195USA
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About Best Western Plus Palo Alto Inn & Suites

The Best Western Plus Palo Alto Inn & Suites is located only a short 15-minute drive from San Antonio's bustling downtown core and offers complimentary Wi-Fi internet services.

The rooms are this hotel offer flat-screen cable TVs, microwaves, fridges and modern furnishings. There are also coffee and tea makers in the rooms.

The Best Western Plus Palo Alto Inn & Suites features a hot tub, indoor pool and a fitness center. There is also a 24-hour front desk service and a laundry service. Guests traveling to the area on business can enjoy the services of a fully equipped business center with printing, faxing, and internet facilities.

Guests of this hotel enjoy a complimentary continental breakfast every morning including fruit, fresh coffee, and cereals.

This hotel is located off Interstate 410 and the Mission del Lago Golf Course is only a short ten-minute drive away from the property, while the Brooks Air Force Base is a 15-minute drive away.

Contact

12507 SW Loop 410, San Antonio, TX, 78224-3195, USA
Telephone: +1(210)2989990 | Fax: +1(210)2989991 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

The staff is professional

The friendly, professional staff at this hotel anticipates your every need and goes the extra mile to accommodate you. They are knowledgeable about the area and happy to point you in the direction of restaurants, bars, entertainment venues and shops, as well the must-see attractions that pepper this area.

The rooms are clean and comfortable

The guest rooms and bathrooms are spotlessly clean. Comfortable beds made up with soft linens make for a good night's sleep and plenty of amenities like data ports, easy chairs and free local calls make for a relaxing stay.

A great central location

This hotel is right off of  I-410 which makes for an easy in and out from the property. Most of the must-see tourist attractions like The Mission Trail are a short drive away, as are theme parks, entertainment venues, restaurants, bars and shops.

Negative Reviews

Things can get noisy

The walls are thin at this hotel which could cause you to hear the goings on in the rooms beside and above you. In addition, noise from the lobby and hallways can be heard day and night if you are staying on the ground and second floors.The walls are thin at this hotel which could cause you to hear the goings on in the rooms beside and above you. In addition, noise from the lobby and hallways can be heard day and night if you are staying on the ground and second floors.

The Wi-Fi is spotty

The Wi-Fi can be slow and spotty in the guest rooms which could be problematic if you're travelling on business or want to use your devices on demand.

There's an odd smell in the public spaces

Many of the public spaces like the lobby, the hallways and the elevator have a distinctly musty and unpleasant smell.

Rating Overview

Rating trivago Rating Index based on 1342 reviews across the web
8.5 /10
  • Other Sources
    7.9 /10
8.5 out of 10 based on 1342 reviews