Holiday Inn San Antonio Northwest

5535 University Heights Blvd.San Antonio78249USA
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About Holiday Inn San Antonio Northwest

The Holiday Inn & Suites San Antonio Northwest is located just minutes from the San Antonio International Airport and Six Flags Fiesta Texas. This hotel boasts convenience and contemporary southern hospitality.

Exceptional comfort is offered with rooms offering Cable TV, in-room movies and video games as well as air conditioning. Separate hanging closets and wireless internet is also available.

The Holiday Inn Hotel & Suites San Antonio Northwest equipped with a business center, a fitness center and an outdoor pool.

On-site, this hotel offers breakfast and dinner at KEM's Restaurant and Lounge. Guests can enjoy fine American cuisine in large portions. Also available is KEM's Bar serving Texas wines and liquors.

Nearby attractions to this hotel are the Shops at La Cantera and the La Cantera Golf Resort. A variety of fun, family restaurants offering a range of foods is also available near this hotel.

Contact

5535 University Heights Blvd., San Antonio, TX, 78249, USA
Telephone: +1(210)5492434 | Fax: +1(210)5492237 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Hotel management go above and beyond

The management staff at this hotel are exceptional. Reviews have praised the incredible service by not just lower level employees but of the upper level managers. There are many reports of managers going out of their way to ensure guests are happy and looked after and it is reflected by great ratings in the service column of a lot of reviews.

Excellent for business

Many business orientated guests have recommended this hotel. The check in is quick and simple, the Wi-Fi offered is great and rooms include a desk and desk level electricity outlet. This, and more, all adds up to a convenient and suitable hotel that can satisfy the needs of a traveling business man or woman.

Close proximity to attractions

The Holiday Inn & Suites San Antonio is in close proximity to many of San Antonio's attractions. The area is quiet and nestled away from the main highway. This hotel is close to Six Flags Fiesta Texas, The Rim Outdoor Mall and great attractions at La Cantera.

Negative Reviews

Rooms can do with more attention

Guests have complained about certain cleanliness issues. This amounted to nothing that can't be changed upon request. However guests did not find it convenient that they needed to ask for new towels, toilet paper and other basic bathroom amenities because they weren't cleaned or renewed regularly.

Restaurant service not always impeccable

Although staff at this hotel have been commended on their wonderful service, the same is not said about the service at the on-site restaurant.

Very noisy

Guests have been unhappy with the thickness of the walls making it very easy to hear guests in nearby rooms. Upstairs guests can also be heard adding a slight inconvenience.

Rating Overview

Rating trivago Rating Index based on 1930 reviews across the web
8.9 /10
  • Holiday Inn
    9.0 /10
  • Hotels.com
    8.9 /10
  • Other Sources
    8.5 /10
8.9 out of 10 based on 1930 reviews