Palace Hotel a Luxury Collection Hotel San Francisco

2 New Montgomery StreetSan Francisco94105USA
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About Palace Hotel a Luxury Collection Hotel San Francisco

Palace Hotel a Luxury Collection Hotel San Francisco is a luxury five-star property near Union Square, San Francisco Museum of Modern Art and Westfield San Francisco Center Shopping Mall.

Rooms and suites feature blackout curtains, air-conditioning, premium bedding, flat-screen TV with satellite channels, private bathroom with designer toiletries, hair dryer, slippers and bathrobe, in-room safe, mini-fridge and complimentary bottled water. Wi-Fi and custom stocked mini-bar are available for a fee.

Palace Hotel a Luxury Collection Hotel San Francisco provides 24-hour front desk service with concierge services, indoor pool and hot tub, fitness center and business center .

Garden Court is open for breakfast and lunch offering San Francisco Cuisine in an elegant setting. GC lounge offers tea-time and bar service, including savory snacks, extensive wine lists and cocktails. Pied Piper offers casual dinner service and signature cocktails.

The hotel is next to the neighborhoods of South Market, Union Square and Chinatown, all offering great nightlife, shopping and culinary experiences and sightseeing.


2 New Montgomery Street, San Francisco, CA, 94105, USA
Telephone: +1(415)5121111 | Fax: +1(415)5430671 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Solarium
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Great location

The hotel is in an area that makes it easy to walk to many sights in San Francisco. If you do not have a car, the BART station at Montgomery Street is only a three minute walk away. The neighborhood is safe and guests liked the nearby restaurants and nightlife.

Rooms full of amenities

Clean and nice rooms with a nice decor and plenty of space is how guests describe their accommodations. Little luxury amenities like a japanese toilet add extra value to the rooms. The beds are comfortable and the bedding and pillows are nice. Designer toiletries and bathrobes add some extra luxury to your bathroom ritual.

Staff is excellent

The staff provides excellent customer service and guests feel very welcome in this location. From the front desk to restaurant and bar, the experience of most guests was very positive and they felt well taken care of. Do not hesitate to ask for sightseeing recommendations or directions.

Negative Reviews

Noise might be an issue

The building is historic and not very soundproof. Some guests had noise complaints from other rooms or the street. A good tip is to chose a room higher up. You might just want to pack a pair of earplugs to be on the safe side.

Some rooms offer no view

Some rooms seem to go towards the inner courtyard and therefore do not offer much of a view. You might want to ask for a room with view of Union Square if you want to enjoy the feel of being in San Francisco.

Wi-Fi costs extra

There is an extra fee to use Wi-Fi for hotel guests. In this day and age, this is probably not very common. You might want to use free Wi-Fi which is offered by many restaurants in the area.

Rating Overview

Rating trivago Rating Index based on 1625 reviews across the web
8.7 /10
    10 /10
  • Other Sources
    8.5 /10
8.7 out of 10 based on 1625 reviews