Holiday Inn San Jose-Aurola

5th Avenue 5th Street,P.O. Box 7802-1000San José00Costa Rica
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About Holiday Inn San Jose-Aurola

Placing guests within a short stroll of attractions such as Morazan Park and the Gold Museum, the Holiday Inn San Jose-Aurola hotel features an on-site casino, a gym, and an indoor pool.

En-suite rooms offer air-conditioning along with amenities such as cable TV and complimentary Wi-Fi. Additional conveniences include pillow menus, minibars, safes, phones, and ironing facilities.

Facilities at the Holiday Inn San Jose-Aurola hotel include a 24-hour front desk, concierge and porter services, a business center, meeting and conference space, coin laundry, and spa and wedding services. Valet parking is complimentary and an area/cruise terminal/airport shuttle is available for a fee.

On-site dining options include El Mirador and Tropicana. Guests can also enjoy 24-hour room service and unwind with a drink in La Palma Bar.

The hotel is a six-minute walk from the National Theater of Costa Rica, ten minutes from Central Market, and 15 minutes from the Children’s Museum.


5th Avenue 5th Street,P.O. Box 7802-1000, San José, 00, Costa Rica
Telephone: +506(523)1000 | Fax: +506(2)2551036 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 06:00

Positive Reviews

Great central location

Most guests were very satisfied with the location of the hotel. They described it as being in the heart of San Jose, on a busy and vibrant street and with many restaurants, shops and bars in the immediate neighborhood.

Nice views from the higher floor

Guest’s allocated rooms higher up in the building mentioned that they had fantastic views out over the capital, which were especially attractive at night.

Very clean throughout

Many guests remarked that both their rooms and the public areas of the hotel were kept in tip top shape by the housekeeping staff for the duration of their stay.

Negative Reviews

Poor English language skills

A number of guests mentioned that the staff had exceptionally poor English language skills. Those without at least rudimentary Spanish had a very hard time both understanding staff and making their needs known to them.

Very poor Wi-Fi

It was hard trying to find a kind word written about the Wi-Fi system. On the contrary, many guests reported that it was both unreliable, not connecting at all at some times, as well as too slow for their purposes. Many felt it wasn’t even worth trying to use the system.

Rooms are very small

A number of guests reported that their room was very small. They felt that, given the price and general category of the hotel, the rooms should be a bit bigger. They did not like being crammed into a relatively small space, especially those traveling as a couple or otherwise sharing the room.

Rating Overview

Rating trivago Rating Index based on 2644 reviews across the web
8.2 /10
  • Holiday Inn
    8.4 /10
    10 /10
  • Other Sources
    8.1 /10
8.2 out of 10 based on 2644 reviews