Hotel One&Only Palmilla

Km. 7.5 Carretera TranspeninsularSan Jose del Cabo23400Mexico
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About Hotel One&Only Palmilla

Hotel One&Only Palmilla is a luxury hotel with commanding views out over the ocean. The property boasts infinity pools and offers a variety of activities including scuba diving, snorkelling, horseback riding and whale watching.

Amenities include free Wi-Fi, pillow-top beds, bathrobes and slippers, pillow menus, rainfall shower heads, flat-screen TVs and sitting areas. Upgraded units add living and dining areas. Some suites have private pools and the four-bedroom villa features chefs, a personal fitness instructor and a movie theatre.

Available amenities include a full service spa, Yoga garden and outdoor relaxation areas. There's a kids' club, fitness centre, tennis and basketball courts and golf course. A chapel and garden offer quite spots for contemplation.

The hotel features several fine dining restaurants, including Seared Steak House, as well as a bar. Guests can enjoy steak and seafood as well as Mexican farm-to-table fare.

Hotel One&Only Palmilla is a 20-minute drive Puerto Los Cabos Marina and Los Cabos International Airport.

Contact

Km. 7.5 Carretera Transpeninsular, San Jose del Cabo, 23400, Mexico
Telephone: +52(624)1467000 | Fax: +52(624)1467001 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Fantastic customer service

Customer service at the property is said to be excellent. Guests have many favourable comments about employee assistance and they say they find staff to be friend and helpful, going out of their way to assist during their stays. Visitors also say that the kids' club staff are very helpful and outstanding when it comes to the activities they offer for kids.

Provides great amenities

From the infinity pools, to arranged activities such as snorkelling, to the fitness centre, spa treatments and luxury toiletries in each room, there are said to be a lot of wonderful amenities at this resort for guests to enjoy.

Lovely scenery

The views of the coastline are said to be spectacular. Visitors also find the resort and property grounds to be breathtaking and relaxing.

Negative Reviews

Comes with an extreme price tag

Reviews indicate his hotel is not a good choice for those watching their wallets. The cost of a night's stay is said to be very high, but guests also complain about the expensive dining options. From breakfast to dinner, it is said that the menu is very expensive and visitors should be prepared to spend a good amount of money on dining if they choose to eat at the hotel.

Limited Wi-Fi in rooms

Some guests were disappointed to find that the Wi-Fi signal did not perform as advertised. At times the signal quality wasn’t good as some had difficulties connecting to it. This led to frustration to those who wanted to access it.

The hotel is a bit high-priced

A number of guests who stayed at the property felt that the rooms were too pricey.  Some complained that they didn’t have room service on a daily basis. As such, they felt the room rates weren’t worth that much.

Rating Overview

Rating trivago Rating Index based on 519 reviews across the web
9.5 /10
  • Other Sources
    8.9 /10
9.5 out of 10 based on 519 reviews