Hotel The Condado Plaza Hilton

999 Ashford AvenueSan Juan00907Puerto Rico
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About Hotel The Condado Plaza Hilton

Stylish Hilton The Condado Plaza sits on fashionable Ashford Avenue. The chic property offers breathtaking ocean views and ultra-modern accommodations.

Airy rooms feature private balconies, deluxe bathrooms, LCD TVs with in-room movies, over-sized workstations with ergonomic chairs, mini-fridges and coffeemakers. Suites add a living area with sofa bed.

This hip hotel has its own sandy beach cove, four pools, tennis courts, a fitness center, pool-side massage, bustling nightlife (including casino) as well as a business center and conference facilities.

Hungry guests enjoy semi-formal and casual dining options with on-site Puerto Rican, Italian and Asian restaurants. An oceanfront grill serves local seafood. The hotel’s own Starbucks and Denny’s do coffee and tasty snacks.

The Hilton The Condado Plaza is located in San Juan center and is 1.6 km from the Puerto Rico Contemporary Art Museum and 2.1 km from the Puerto Rico Convention Center. This accommodation is also known as Condado, Condado Hilton, Condado Hilton Plaza, and Condado Plaza.


999 Ashford Avenue, San Juan, 00907, Puerto Rico
Telephone: +1(787)7211000 | Fax: +1(787)7227955 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Kids' playground

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Peace-Lovers Paradise

This hotel is the perfect peaceful getaway. With panoramic beach views, you are seconds from an ocean-side stroll. The sounds of gently crashing waves will send you to sleep of an evening. If you get tired of doing nothing, a quick taxi ride takes you to the heart of the action.

Poolside Pleasures

Reviewers are consistently impressed with this hotel's impressive array of swimming pools. With fun activities and water slides for the kids and friendly staff circling with delicious cocktails for the adults, many find the soft poolside sun loungers are the perfect place to while away a blissful holiday.

Amenities Abound

While public transport links to town are good and taxis safe and reliable, there's a chance you won't ever leave the comfort of your resort. Many guests find the abundance of entertainment and dining options on-site more then enough distraction. With bars, restaurants, resort shops and a casino, you're truly spoilt for things to do.

Negative Reviews

Housekeeping Hit and Miss

While the immaculate lobby continues to impress arriving guests, haphazard housekeeping in other parts of the hotel has disappointed some reviewers with higher expectations. Reports of stained carpets that smell of mould, dirty bathrooms and terraces, and a less-than-well-maintained pool area suggests that small improvements in this area are needed.

Former Glory Forgotten

Although most have an enjoyable stay, some reviewers - especially those who have frequented the establishment over time - note that the building and some things in it have seen better days. An outdated façade offers a less than warm welcome, while ageing interiors belie the chain's reputation. Old, broken down elevators are a repeat concern.

Off to a Bad Start

From time to time a guest experiences problems at check-in that unfortunately tarnish the entirety of their stay. From frosty first receptions to mix-ups with bookings to long waits while rooms that should have been ready are readied, some arrivals feel front-line services could be greatly improved.

Rating Overview

Rating trivago Rating Index based on 2142 reviews across the web
7.5 /10
  • Expedia
    7.2 /10
    7.2 /10
  • Zoover
    9.0 /10
  • Catch it
    10 /10
  • Other Sources
    7.7 /10
7.5 out of 10 based on 2142 reviews