Hyatt House San Juan

615 Avenida Fernandez Juncos Distrito de ConvencionesSan Juan00907Puerto Rico
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About Hyatt House San Juan

Situated near the marina at San Juan Bay, Hyatt House San Juan is a three-star aparthotel where amenities available to guests include 24/7 fitness and business centres and an outdoor pool.

Studio and one-bedroom suites offer kitchenettes or full kitchens along with climate control, custom-designed Hyatt beds, seating areas, 42” flat-screen TVs, and free Wi-Fi. Bay View, accessible rooms, and pet-friendly units are available.

Facilities at Hyatt House San Juan include a 24-hour front desk, meeting space, laundry and dry cleaning services, tour and tickets assistance, and paid on-site parking.

A complimentary breakfast buffet includes an omelette bar. Plus, light meals and snacks are available from the H Bar and Guest Market. A complimentary grocery shopping service is also available.

This hotel lies within a 15-minute walk of the Pan American Pier and the Puerto Rico Convention Center and is a 13-minute drive from Luis Munoz Marin International Airport.

Contact

615 Avenida Fernandez Juncos Distrito de Convenciones, San Juan, 00907, Puerto Rico
Telephone: +1(787)9775000 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

San Juan Stop Off

Just 2.5 miles away from San Juan's cruise terminal, this hotel's location is a hit with those departing for the Southern Caribbean islands. Visitors to the Puerto Rico Convention Center also favour this accommodation. Reviewers enjoy the restaurants, park and promenade in this Miramar hotel's neighbourhood.

24-Hour Employees

Staff across all departments of this hotel receive heaps of praise for being friendly, helpful, and knowledgeable about the beautiful, colonial city of San Juan. Guests found the terrific team ready and willing to assist at all hours, making those stressful twilight transfers a much calmer affair.

Fabulous Facilities

This hotel's well-equipped gym is popular with reviewers, as is its small-but-perfectly-formed swimming pool within landscaped gardens, oft described as serene, modern and stylish. Guests appreciated being able to use the more substantial pool facility and kid's play area of a neighbouring hotel from the same group.

Negative Reviews

Room to Improve

Guests have experienced long waits after reporting maintenance issues in rooms. Malfunctioning air conditioning and a lack of hot water in bathrooms are a recurring theme. The occasional traveller finds the housekeeping to be on the sloppy side of spotless, though the majority report sparklingly clean accommodation.

Lousy Soundproofing

Some travellers have reported disturbances from the nearby airport and cruise terminal, while others needed earplugs to sleep due to the constant rumble of air-conditioning. A few guests have mentioned noise carrying from the room to room and from corridors, as well as from local construction work.

Eat Out

Guests often grouse about the property's lack of food and beverage facilities, claiming that the simple, snack-based evening menu served in the hotel's small bar/restaurant space fails to offer much respite from cruise food. Several travellers were miffed to find the hotel's kitchen does not offer lunch.

Rating Overview

Rating trivago Rating Index based on 1577 reviews across the web
8.9 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.8 /10
8.9 out of 10 based on 1577 reviews