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About San Juan Marriott Resort & Stellaris Casino

Juan Marriott Resort & Stellaris Casino is a four-star hotel featuring an onsite 24-hour casino, two outdoor swimming pools and 24-hour fitness facilities. The hotel is two miles away from Old San Juan.

Guestrooms feature 32-inch satellite LCD TVs, a private bathroom fitted with a shower/tub combination, a laptop compatible in-room safe, a refrigerator and a coffee/tea maker.

Juan Marriott Resort & Stellaris Casino features a giant waterslide, multilingual staff, concierge services and two outdoor tennis courts.

La Vista Latin Grill serves breakfast and dinner buffets and á la carte selections. La Isla Pool Bar & Grill and Beach Bar serve drinks and light fare. Guests can enjoy pastries, coffee and sandwiches at Coffee Merchant and Bake Shop. Cocktails and international cuisine can be found at Red Coral Lounge.

The hotel is three miles away from cruise-ship piers and guests can enjoy parasailing, snorkeling, scuba diving and windsurfing nearby.

Contact

1309 Ashford Avenue, San Juan, 00907, Puerto Rico
Telephone: +1(787)7227000 | Fax: +1(787)7227045 | Official Homepage

Top amenities

  • WiFi
  • Kitchen / Kitchenette
  • A/C
  • Parking
  • Balcony / Patio
  • Washing machine
  • TV / Entertainment
  • Hairdryer
  • Pool
  • Non-smoking rooms

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Well-trained, qualified and friendly staff

Guests found the members of staff to be very friendly and polite The employees treat you with care and try their best to make sure that they satisfy your needs to the best of their ability. They have a pleasant attitude and ensure your stay at the hotel starts off on a high note. The fact that most of the staff members are multilingual was a big plus to majority of the international guests.

Immaculately clean rooms and comfy beds

The rooms are well maintained and easy to manoeuvre in. Housekeeping is offered regularly and everything is kept spotlessly clean. The beds are very comfortable and enough pillows are available. Excellent tea and coffee making facilities are provided in each room. The bathrooms are sizeable and the showers have great water pressure.

The pool and surrounding area was well preserved

Guests were very stunned with the hotel's pool. The loungers and areas surrounding the pool were regularly cleaned and the pool itself was well maintained and kept spotlessly clean.

Negative Reviews

Item prices appeared to be too expensive

Quite a number of guests have raised concerns concerning the pricing of items such as food and also drinks. They felt that they paid way high for things that did not meet their standards.

Inadequate sound insulation in the guestrooms

The hotel's rooms were seen by a number of guests as being poorly insulated against sound. Noise from outside was clearly audible especially in the wee hours of the morning when many guests are trying to sleep. Sound also carried easily from room to room.

The shower temperature was hard to control

Guests often complained about there being an issue. The shower's water pressure was at times too high or too low. Another concern regarded the faulty water temperature controls in the showers. Those affected claimed that a majority of the time the water was just a light lukewarm dribble.

Rating Overview

Rating trivago Rating Index based on 6368 reviews across the web
8.7 /10
  • Zoover
    7.0 /10
  • Other Sources
    8.6 /10
8.7 out of 10 based on 6368 reviews