The Gallery

204-206 Calle Norzagaray, Old San JuanSan Juan00901Puerto Rico
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About The Gallery

The Gallery Inn is a 4-star, family run boutique hotel that overlooks the Old City’s North Wall in in San Juan Antiguo.

All rooms are individually decorated and include air conditioning, Tempur-Pedic mattresses and pillows. Some rooms have a shared bathroom while some offer private bathrooms. Some rooms come with a view and a terrace or balcony. The rooms are also gallery spaces and include works created by the hostess, Jan D’Esopo.

Amenities include 24-hour front desk, tours/ticket assistance, meeting rooms, wedding services, bar/lounge, outdoor pool, garden and rooftop terrace. Free Wi-Fi is available in some public areas.

A complimentary breakfast is served each morning, and the on-site restaurant, Cannon Club, is open daily for dinner.

The Gallery Inn is a 5-minute walk away from several sites and attractions, including Mercado Agricola Natural, the San Juan Cathedral, and Convento de Los Dominicos.

Contact

204-206 Calle Norzagaray, Old San Juan, San Juan, 00901, Puerto Rico
Telephone: +1(787)7221808 | Fax: +1(787)9773929 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Pets allowed
  • Restaurant
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Central location

The hotel is located centrally in Old San Juan. Within 5-minutes walk you can reach 5-Mercado Agricola Natural, San Juan Cathedral, Convento de Los Dominicos and Pablo Casals Museum. There is also a tram tram close by which circles around the old town.

Beautiful interior

The hotel is uniquely beautiful and the interior including the gardens and rooftop terrace are filled with an eclectic arrange of artworks, paintings and sculptures. Staff and management are also hospitable and create a socially friendly and interactive environment.

Unique and comfortable rooms

The rooms are clean and well presented, and offer comfortable beds, beautiful furnishings and decorations.

Negative Reviews

Run-down and musty

Despite the mostly favourable reviews regarding the hotel's decor, a high number of guests were not as enchanted, describing the hotel as run-down and in a state of disrepair. Some guests found that the fixtures in their bathroom were broken or rusted and that bathrooms have often been dirty and sometimes smelling of mold or urine.

Small room without a view

The hotel offers different categories of rooms. The most inexpensive rooms are windowless and some guests were disappointed by their lack of view as well as the small size of these rooms. Some guests were also disappointed by the lack of amenities such as tea and coffee making facilities when many expect in a 4-star rated hotel.

Mediocre dining experience

Some guests commented that the breakfast offering was poor with very limited choices provided. Some guests also advised that it's best to explore what the city has to offer in the way of dining experiences, as the on site restaurant is expensive and offers mediocre dishes which are not always freshly prepared.

Rating Overview

Rating trivago Rating Index based on 978 reviews across the web
8.2 /10
  • Other Sources
    8.1 /10
8.2 out of 10 based on 978 reviews