Best Western Capistrano Inn

27174 Ortega HighwaySan Juan Capistrano92675-2702USA

About Best Western Capistrano Inn

Best Western Capistrano Inn is conveniently located four miles from the ocean. Breakfast, parking and Wi-Fi are all complimentary. The hotel is pet friendly.

The spacious rooms feature a flat screen TV with premium channels, air conditioning, a refrigerator, microwave and coffee maker. Rooms with a kitchenette and balcony are available.

The hotel has an outdoor pool, jacuzzi and gym. Laundry and business center services are available onsite. Best Western Capistrano Inn offers a complimentary shuttle service within a three mile radius.

There is no restaurant onsite, but the 24-hour gift shop sells snacks and drinks. Within a few blocks walking distance, there are many dining options available, including Bad to the Bone for steak and BBQ and El Adobe de Capistrano for authentic Mexican..

Mission San Juan Capistrano and the Historical District are walking distance from the hotel, just across the highway. The Coach House is two miles away


27174 Ortega Highway, San Juan Capistrano, CA, 92675-2702, USA
Telephone: +1(949)4935661 | Fax: +1(949)6618293 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Disco / Nightclub
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Washing machine

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub


  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Convenient Location

Located next to the 5 freeway, Best Western Capistrano Inn has the perfect location for exploring all of Southern California, from San Diego to Los Angeles. The ocean, beach and harbor are four miles away. If you're getting in by train, the Amtrak station is only a mile away. The hotel is easily accessible from the freeway exit and walking distance to the historical district of San Juan Capistrano. .

Good Morning

Guests were impressed with the breakfast, saying it was filling, delicious and had more variety than they expected. Guests appreciated that there were plenty of hot selections. The breakfast area has lots of seating so you don't have to worry about finding a table. .

Pleasant Personnel

The staff is very knowledgeable and helpful. They know the area well and can give excellent directions and recommendations. Guests appreciated the staff being constantly accommodating, especially with early check-ins and late check-outs. .

Negative Reviews

Not Quite Hot

Several guests had trouble with getting hot water in their rooms, saying that the water was lukewarm at best. This reportedly happens often when the hotel has a high volume of guests. .

Noisy Neighbors

If you're a sensitive sleeper, you may want to bring earplugs as guests have complained hearing their neighbors through the thin walls. A few guests also had heard noise from the highway, but you can request a room facing away from the roads. .

Slowly Renovating

Some guests found the decor to be outdated and uninviting, some of the outlets did not work, and several appliances were non-functional. The rooms, however, are kept very clean and orderly and the hotel is slowly undergoing renovation. Both the pool area and about half of the rooms have already been redone. If you have any trouble with your room, the staff is friendly and eager to help solve the problem. .

Rating Overview

Rating trivago Rating Index based on 1625 reviews across the web
7.8 /10
  • Other Sources
    7.5 /10
7.8 out of 10 based on 1625 reviews